Business Analyst
- Scrum
- Gherkin
- Microservices
- Domain-Driven Design
- Agile
- REST API
- JSON
- AI
- Machine Learning
- .NET
- C#
- SQL
- BDD
- CI/CD
- Pension
Job Title: Business Systems AnalystDesignation: Business Analyst
Location: Austin, TX
ROLE SUMMARY
Mphasis is seeking an onshore Proxy Product Owner to partner with the Schwab Product Owner and lead product definition for a dedicated Mphasis Scrum team. The role will translate Retirement Planning and 401(k) priorities into a decision-ready backlog and reusable domain API outcomes for web, mobile and other front-end channels. The candidate must combine retirement-domain depth, API modernization experience, technical credibility and responsible use of Schwab-approved AI tools.
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KEY RESPONSIBILITIES ·Partner with the Schwab Product Owner to define product goals, priorities, roadmap increments, sprint outcomes and acceptance decisions. ·Own and continuously refine epics, features, user stories, technical enablers, acceptance criteria, dependencies and non-functional requirements. ·Lead retirement-domain discovery and translate 401(k) business rules, journeys, data needs, plan variations and exception scenarios into executable backlog items. ·Work with architects and engineers to define bounded contexts, ubiquitous language, aggregates, entities, value objects, domain events and capability-aligned APIs. ·Define API consumer needs, business operations, payload intent, validations, errors, versioning, service levels and channel acceptance criteria. ·Connect legacy code, stored procedures, interfaces and existing APIs to validated business rules and target-state domain capabilities. ·Facilitate backlog refinement, sprint planning and reviews; provide timely clarification so the Mphasis team can operate independently. ·Use Schwab-approved AI tools to accelerate business-rule discovery, story drafting, Gherkin scenarios, documentation and traceability. ·Validate all AI-generated outputs with domain and technical SMEs and maintain human accountability for product decisions. ·Communicate scope, priorities, risks, trade-offs and delivery progress in concise, executive-ready language. |
REQUIRED EXPERIENCE AND SKILLS ·10+ years in product ownership, business analysis or technology delivery, including 5+ years as a Product Owner, Proxy Product Owner or Lead Business Analyst. ·Strong U.S. Retirement Planning / Retirement Plan Services knowledge, with demonstrated expertise in the 401(k) line of business. ·Hands-on experience supporting API modernization, microservices, API-led transformation or domain-capability initiatives. ·Working knowledge of Domain-Driven Design, Agile / Scrum delivery, backlog management and behavior-driven acceptance criteria. ·Ability to read and discuss REST APIs, JSON payloads, integration flows, error handling, dependencies and technical architecture artifacts. ·Practical experience with enterprise AI assistants or generative AI for analysis, requirements, documentation, testing or software delivery. ·Excellent facilitation, stakeholder management, analytical thinking, written communication and executive presentation skills. PREFERRED TECHNICAL KNOWLEDGE ·.NET / C#, RESTful services, microservices and clean architecture. ·Event-driven integration, messaging, SQL and stored-procedure-driven business logic. ·BDD / Gherkin, automated API testing, CI/CD, security, resiliency and observability. ·Cloud and enterprise platform concepts relevant to modern API delivery. SUCCESS MEASURES ·Decision-ready backlog with clear, testable acceptance criteria before sprint commitment. ·Reduced delivery delays, story carryover and rework caused by requirement ambiguity. ·Validated 401(k) rules mapped to reusable domain capabilities and channel use cases. ·Measurable AI-enabled improvement in cycle time, quality, traceability or test coverage. ·Clear stakeholder visibility into priorities, risks, dependencies and outcomes. |
IDEAL CANDIDATEA retirement-domain product leader who can operate effectively with plan-services SMEs, Schwab Product, architects and engineers, converting complex business and technical ambiguity into clear, prioritized and measurable API outcomes.
About Mphasis:
Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2TM=1) digital experience to clients and their end customers. Mphasis’ Service Transformation approach helps ‘shrink the core’ through the application of digital technologies across legacy environments within an enterprise, enabling businesses to stay ahead in a changing world. Mphasis’ core reference architectures and tools, speed and innovation with domain expertise and specialization are key to building strong relationships with marquee clients.
Equal Opportunity Employer:
Mphasis is an equal opportunity/affirmative action employer. We provide equal employment opportunities to applicants and existing associates and evaluate qualified candidates without regard to race, gender, national origin, ancestry, age, color, religious creed, marital status, genetic information, sexual orientation, gender identity, gender expression, sex (including pregnancy, breast feeding and related medical conditions), mental or physical disability, medical conditions military and veteran status or any other status or condition protected by applicable federal, state, or local laws, governmental regulations and executive orders. View the EEO in the law poster here, view the EEO in the law supplement here. To view the pay transparency nondiscrimination provision please click here and to view the E-Verify posting click here.
Mphasis is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of disability to search and apply for a career opportunity, please send an email to accomodationrequest@mphasis.com and let us know your contact information and the nature of your request.
Business Analyst · Mphasis