Business Analyst

·      Evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.

·      Leading ongoing reviews of business processes and developing optimization strategies.

·      Staying up to date on the latest process and IT advancements to automate and modernize systems.

·      Conducting meetings and presentations to share ideas and findings.

·      Documenting and communicating the business requirements.

·      Analysing critical information during various stakeholder engagements and producing useful reports and documentation.

·      Working closely with clients, technicians, and managerial staff.

·      Providing leadership, training, coaching, and guidance to junior staff.

·      Ensuring solutions meet business needs and requirements.

·      Updating, implementing, and maintaining business procedures.

·      Prioritizing initiatives based on business needs and requirements.

·      Serving as a liaison between stakeholders and users.

·      Monitoring deliverables and ensuring timely completion of projects.

·      Model Business Processes, document functioning of as is system and to be systems using diagramming and other tools

·      Document & deliver user requirements and functional specifications

·      Prepare UAT scenarios and test data, facilitate UAT, help build prototypes

·      Liaise between development team, support team and user community

·      Build and deliver training including the necessary materiel

·      Provide functional support during development and post implementation support period