Partner Engagement Associate (Temp)

HOW YOU'LL CONTRIBUTE TO THE CAUSE (Responsibilities)

Volunteer & Event Support

• • Assist with set-up, tabling, and breakdown at corporate volunteer engagement events
  • Transport, load, and unload event materials and supplies to and from event sites
  • Provide friendly, professional, customer-facing support to volunteers, partners, and attendees on-site
  • Carry out day-of event logistics as directed by Partner Engagement staff

  Campaign Material Delivery

  • • Deliver employee giving campaign materials to Workplace Ambassadors at corporate worksites, including retail store locations
    • Confirm material drop-off with worksite contacts and communicate professionally and courteously
    • Track delivery locations, quantities, and dates as directed by the Manager

    Customer Service & Representation

    • • Represent United Way of Greater Los Angeles professionally and positively in every external interaction
      • Respond to routine questions from ambassadors and attendees with warmth and accuracy
      • Escalate partner-relationship or judgment-call questions to the Partner Engagement Manager
      • Reflect UWGLA's mission and brand in tone, appearance, and conduct at all times

QUALIFICATIONS

• • High school diploma or GED required
  • Prior experience in customer service, retail, hospitality, or events strongly preferred
  • Comfortable with in-person, field-based work across LA County, including retail and corporate worksites
  • Valid driver's license, reliable transportation, and good DMV record required
  • Able to lift and carry event materials and supplies (up to 50 lbs) for short distances
  • Warm, professional demeanor with strong external customer service and CSR-facing values
  • Reliable and punctual; available for occasional early morning, evening, or weekend hours based on the event calendar
  • Bilingual (English/Spanish) a plus

HOURS & AVAILABILITY

This is a temporary position at 20 hours/week, starting as soon as possible going through December 15, 2026, with potential to extend. 

COMPENSATION

The hourly rate for this position is $25.00.