Business Analyst

Purpose of the Job

The Business Analyst performs analysis to ensure internal client delivery teams are operating within the client contract terms and that client SLA’s are being met. This role is the strategic business partner to both our client delivery teams and external clients to propose marketing program enhancements.

Key Responsibilities

• Work with account leadership teams to build out robust reporting solutions for internal and external stakeholders.
• Support account leadership with performance analytics that are presented during business reviews.
• Monitor, analyze, and escalate data input issues to account leadership teams to ensure account team compliance with contract terms and internal policy and procedures.
• Create and maintain dashboards to facilitate identification of underperforming account metrics.
• Proactively participate in the client’s marketing strategy meetings to identify any reporting follow-up needs.
• Identify operational inefficiencies and partner with the business process improvement team to implement optimized ways of working.
• Utilize purchasing data to provide recommendations to client on marketing spend performance.
• Analyze inventory reports and, where inventory processes are in place, make reorder and obsolescence recommendations as needed.

Knowledge, Skills + Experience 

• 2+ years of experience as a business or financial analyst.
• Bachelor’s degree in Business, Economics, Finance, Computer Science, or related field.
• Advanced proficiency with Microsoft Office software, specifically Excel and PowerPoint.
• Power BI experience preferred.
• Strong business analytical skills and highly detail-oriented.
• Proficient in creating and managing various types of reporting and dashboards.
• Exhibits a proactive and analytical solutions-oriented approach to problem solving.
• Expert written and verbal communication skills.
• Able to interact effectively across many offices and levels of business.
• Excellent organizational skills, follow-up and a proactive work style.
• Ability to adapt across a wide range of business scenarios, including fast-paced environments.

For Illinois applicants: The salary range for this position is $70,000 to $85,000 annually. Actual compensation packages are based on a variety of factors that are unique to each candidate, including skill set, experience, certifications and work location. This range may be different in other locations due to differences in the cost of labor.  

The total compensation package for this position may also include annual performance bonus targets, benefits and/or other applicable incentives.  

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