Installer Lead, Residential

Role: Installer Lead, Residential

Reports To: General Manager and/or Operations Manager

Status: Full-time, Regular

Location Name: A1 Chesney

Location Address: Calgary, AB

Position Summary:

As a member of our team, you will be the Lead for installing heating, air conditioning, ventilation, and refrigeration equipment in residential environments. Extensive previous residential installation experience is required with a strong focus on customer service and a commitment to integrity.

Responsibilities:

• Responsible for delivery and removal of equipment needed to complete the installation work in residential environments.
• Provide guidance and mentor install helper with installation duties.
• Install heating, air conditioning, ventilation, and refrigeration equipment, as well as accessories, in an accurate and timely manner.  
• Design, manufacture, and install various ducts and duct fittings as instructed.   
• Complete residential HVAC, water heater, and other equipment installations.
• Responsible for delivery of excellent service to residential customers and sustaining high levels of customer satisfaction.
• Handle customer concerns, questions or problems in an effective manner.
• Prepare material requisition forms to ensure proper truck stock levels.    

Qualifications:

• The qualified candidate must have a high school diploma or equivalent.
• Must possess all valid licensing or certifications as required by provincial or local governmental laws or regulations for the geographical work area.
• A license in plumbing, electrical work, sheet metal, or refrigeration an asset.
• Proven mechanical aptitude and experience in the residential HVAC field. 
• Able to operate all necessary tools and equipment to perform various installation projects.
• Extensive experience with installing residential heating, air conditioning, ventilation, and refrigeration equipment, as well as related accessories. 
• Demonstrated commitment to the delivery of customer-focused service.
• Must be able to read and interpret drawings, blueprints, and production diagrams.
• The ability to work occasional overtime and weekend hours as required.
• The successful incumbent must be able to meet the minimum requirements for our background check criteria.