Clerical - Medical Receptionist

Bring your people skills to a busy, supportive clinic team in Liverpool, where every day looks a little different.

Why you'll love this role

• Permanent full-time stability with one of Australia's leading diagnostic imaging providers, with locations across the country
• Convenient Liverpool location, close to public transport and staff parking
• A team that has your back. Work alongside experienced radiographers, sonographers and support staff who value what you bring to the patient experience
• Ongoing training and development. Grow your skills in medical administration with structured support and career pathways across our national network
• Be part of your local community. Care for the people of Liverpool and surrounds in a role where familiar faces are part of the job

About the role

As the first point of contact for our patients, you'll set the tone for their entire visit.
This role requires flexibility to work across our operating hours, which run from 6:00am to 10:00pm, Monday to Friday, on a rotating roster.
Your day will include:

• Welcoming patients and managing arrivals with warmth and efficiency
• Scheduling and confirming appointments across multiple imaging modalities
• Processing Medicare, DVA and private billing accurately
• Handling phone and email enquiries from patients and referrers
• Maintaining accurate patient records and supporting smooth clinic flow
• Working closely with clinical staff to keep the day running seamlessly

About you

• Previous experience in reception or customer service. Medical or radiology experience is a bonus, but not essential
• Flexibility and reliability to work early morning, day and evening shifts across our 6am to 10pm operating hours, Monday to Friday
• A warm, calm and professional manner, especially with patients who may be anxious or unwell
• Strong attention to detail and confidence with computer systems
• Great communication skills and a genuine team-player attitude