Manager, Enterprise Growth (Customer Success)

About Clay

AI is unleashing the biggest wave of company creation in history. Clay's mission is to be the engine those companies use to grow to their full potential.

Clay predicts the next best action for your business and then helps you take it. We started by aggregating the best data for B2B companies. Then, we built the infrastructure to run any personalized campaign on top of it, including emails, ads, landing pages, and workflows that make reps more productive. Now, we're building agents that can help grow your company for you. We're already helping thousands of customers — including Anthropic, OpenAI, Google, and Visa — go to market with unique data, signals, and AI research.

In 2026, we raised a$115M Series D at $7.1B Valuation led by Wellington — and are on track to cross $200M in revenue this quarter. We also launched a $1M Scholarship fund for GTME Education.

Some things to know about us:

• Ourcommunity includes 17,000+ customers, 200+ integration partners, 125+ agencies, 50+Clay clubs, and 30k members on Slack.

• Ourcultureis unique insideandoutside of work. Our team members are also DJs, activists, writers, clowns, marathoners, skydivers, psychedelic therapists, social workers, and more.

• All employees can work with world-class coaches who specialize in creativity, management, and more.

• Our operating principles — including negative maintenance and non-attached action — guide our work. Read more about themhere.

• Read about us in theNYT,Forbes,First Round Review,and more.

Hear from our employees directly on ourGlassdoor page!

Manager, Enterprise Growth @ Clay

We’re growing ourGrowth Strategy (Customer Success) team at Clay — the group that helps our customers unlock their full potential. Our mission is simple but ambitious: empower every team to use Clay as their growth engine.

As theManager of our Enterprise Growth Strategy team, you’ll lead a group of world-class strategists who act as trusted advisors to our customers. You’ll hire, coach, and inspire a team that drives meaningful business outcomes, builds lasting partnerships, and helps our customers turn their biggest goals into reality.

This is a high-impact role — you’ll shape how some of the most innovative companies in the world use Clay to scale, and directly influence revenue growth, retention, and the customer experience.

What You'll Do

You’ll be a builder, a coach, and a connector. Specifically, you will:

• Hire, develop, and lead a team of Enterprise Growth Strategists who embody Clay’s values — curiosity, creativity, and customer obsession.

• Foster a culture oflearning, accountability, and excellence, where experimentation is encouraged and insights are shared freely.

• Motivate your team to build deep, trusted partnerships with customers, helping them define success and deliver measurable value.

• Own key customer relationships yourself — setting the bar for engagement, advocacy, and strategic influence.

• Serve as anescalation point and problem-solver, helping turn challenges into opportunities for stronger collaboration.

• Partner cross-functionally withSales, Product, Engineering, and Marketing to represent the voice of the customer and shape our roadmap around their needs.

• Forecast, track, and report on KPIs tied to expansion, retention, and customer health — using data to tell a story and guide decisions.

• Identify opportunities toinnovate and scale our approach to enterprise success — designing playbooks, frameworks, and strategies that amplify impact.
  

What You'll Bring

We’re looking for a mix of strategic leadership, operational rigor, and deep customer empathy. You might be a great fit if you have:

• 2+ years of experience leading teams in Customer Success, Account Management, or a similar customer growth function

• 5+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company

• A track record of drivingrevenue growth, expansion, and retention

• A passion forcoaching and developing others — you get energy from seeing your team thrive

• Exceptionalrelationship-building and communication skills, across both customers and internal teams

• The ability tosimplify complexity — finding creative solutions and guiding your team through ambiguity

• A love ofsystems thinking — identifying bottlenecks, building scalable processes, and driving continuous improvement

• Agrowth mindset and comfort with fast-paced, entrepreneurial environments