Microsoft 365 Support Engineer

Bosch Global Software Technologies Private Limited is a 100% owned subsidiary of Robert Bosch GmbH, one of the world's leading global supplier of technology and services, offering end-to-end Engineering, IT and Business Solutions. With over 27,000+ associates, it’s the largest software development center of Bosch, outside Germany, indicating that it is the Technology Powerhouse of Bosch in India with a global footprint and presence in the US, Europe and the Asia Pacific region.

Job Summary

We are looking for an experienced Microsoft 365 Migration Engineer to lead and execute enterprise-scale migration projects, including Exchange Online and OneDrive. The ideal candidate will have strong expertise in automation using PowerShell, Microsoft Graph API, and migration tools like Quest ODM, with a focus on reliability, error handling, and performance optimization.

Key Responsibilities:

• Lead and execute Exchange Online mailbox migrations from on-premises or tenant-to-tenant environments

• Plan and implement OneDrive for Business migrations, ensuring data integrity and minimal downtime

• Design and develop advanced PowerShell automation scripts with robust error handling, logging, and retry mechanisms

• Leverage Microsoft Graph API (MgGraph) for automation, reporting, and bulk operations

• Use Quest on Demand Migration (ODM) for tenant-to-tenant migration scenarios

• Perform pre-migration assessments, dependency analysis, and post-migration validation

• Troubleshoot migration issues and optimize performance for large-scale data transfers

• Collaborate with stakeholders to define migration strategy, timelines, and risk mitigation

• Maintain detailed documentation for scripts, processes, and migration activities

• Ensure compliance with security and governance policies during migration

Required Skills & Qualifications:

• Strong hands-on experience with Exchange Online migration (cutover, staged, hybrid, tenant-to-tenant)

• Experience in OneDrive for Business migration

• Proficiency in Microsoft Graph API (MgGraph)

• Advanced expertise in PowerShell scripting, including:

- Modular scripting

- Exception handling

- Logging frameworks

- Automation pipelines

• Hands-on experience with Quest ODM (On Demand Migration)

• Good understanding of Microsoft 365 architecture and services

• Experience with identity systems such as Azure AD / Entra ID

• Strong troubleshooting and problem-solving skills

Good to Have Skills

• Experience with SharePoint Online migration

• Understanding of compliance, security, and governance in Microsoft 365

• Experience in large enterprise migration programs

Soft Skills:

• Strong communication and stakeholder management

• Ability to handle customer discussions and escalations

• Analytical thinking and attention to detail

• Ability to work independently and in a fast-paced environment

Preferred Certifications:

• Microsoft Certified: Microsoft 365 Enterprise Administrator Expert

• Microsoft Certified: Azure Administrator / Azure Fundamentals

Key Deliverables:

• Successful execution of migration projects with minimal downtime

• Automated scripts for repeatable and scalable operations

• Migration reports and validation documentation

• Continuous improvement in migration processes and tooling

Educational qualification:

• BE, BTech, BCA, BSc (IT) MCA, MBA (IT) and MSc(IT)

Experience:

• 6–10 years of experience