Bookstore Receiving Clerk Intern

Position Title:                 Receiving Clerk (SUNY EOP Intern)

Employment Status:  Student Intern (EOP Experiential Learning)

Department:                  MCC Bookstore

Reports To:                     Shipping & Receiving, Course Materials Manager, Bookstore Manager
_________________________________________________________________________________________________________

Internship Overview

This internship is a structured experiential learning opportunity aligned with SUNY Educational Opportunity Program (EOP) requirements, combining supervised work experience with defined learning outcomes to support student development and career readiness.

Time Commitment & Hour Requirements

Weekly Hours: 10–15 hours per week

Total Hours: 150–180 hours per semester (aligned with SUNY EOP requirements)

Schedule determined in coordination with supervisor

Job Statement

The Receiving Clerk Intern supports the daily operations of the MCC Bookstore by assisting with order fulfillment, shipping, and inventory processing for textbooks, clothing, and gift merchandise.

Specific Functions & Responsibilities

Sort orders by location and payment type

Pick, fulfill, and process orders

Prepare and box orders for pickup or shipping

Unpack and process incoming shipments

Stock merchandise and maintain organized inventory areas

Assist with store pickup order management

Perform additional duties as assigned

Learning Outcomes (SUNY EOP Aligned)

Demonstrate effective professional communication skills

Apply time management and organizational skills in a workplace setting

Develop knowledge of retail inventory and logistics operations

Provide quality customer service

Demonstrate attention to detail and accuracy

Apply problem-solving skills and initiative

Exhibit professionalism and workplace responsibility

Explore career interests in retail, logistics, or business

Supervision & Evaluation

Receive ongoing supervision and mentoring from bookstore leadership

Mid-semester and final evaluations will assess progress toward learning outcomes

Completion of a reflection or summary of learning may be required for EOP

Qualifications

Qualifications

EOP student

Ability to work under pressure and meet deadlines

Strong customer service skills

Highly motivated, detail-oriented, and able to multitask

Strong interpersonal communication skills

Ability to lift up to 50 lbs and stand for extended periods

Willingness to work evenings or weekends as needed