Booking Agent

Booking Agent

Pay: $17.00 - $19.00 per hour

Position Summary

Sparta Networking is seekingBooking Agents to assist customers with travel reservations, scheduling requests, account updates, and general booking questions.

This is a customer-facing phone position for someone who enjoys helping people, communicating clearly, and working in a structured team environment. Training is provided, so previous experience in travel or reservations is not required.

Available Shifts

• Monday–Friday | 9:00 AM–4:00 PM
• Monday–Friday | 3:00 PM–10:00 PM
• Saturday–Tuesday | 9:00 AM–6:00 PM

Day-to-Day Duties

• Receive inbound calls from customers
• Assist with booking and reservation requests
• Review scheduling options and availability
• Make updates to customer accounts
• Enter accurate information into the system
• Answer general questions about services and bookings
• Help customers understand available options
• Route more complex requests to the appropriate team member

Ideal Candidate

We're looking for someone who is:

• Friendly and comfortable communicating by phone
• Dependable and punctual
• Comfortable working with computers
• Able to enter information accurately
• Organized and attentive to details
• Willing to learn new systems and processes
• At least 18 years of age

Previous experience in reservations, hospitality, customer service, retail, office support, sales, or call center environments is helpful, but not required.

Compensation & Benefits

• $17.00 - $19.00 per hour
• Weekly pay
• Paid training
• Commission opportunities
• Consistent work schedule
• Team support and ongoing training
• Opportunities for continued growth

If you enjoy working with customers and helping people with their travel and booking needs, we encourage you to apply with your current resume.

Visitwww.spartanetworking.com for additional opportunities.

Sparta Networking is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.