Strategic Engagement Manager

About Blee

Smart, fast, and collaborative compliance reviews

Tech description:

Job description:

**Why Blee:**

Blee is an AI-first marketing content compliance platform. PayPal, NerdWallet, Brex, and Hims & Hers already trust us. We're YC-backed, founded by an ex-Adobe marketing ops leader and former lawyer, and we're defining a category that didn't exist two years ago—across Fintech, Financial Services, CPG, Travel, and Life Sciences..

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With offices in San Francisco and New York, we value in-person work but offer remote-opportunities for the right people. No matter where you join us, you can expect quarterly off-sites and opportunities to join other offices when you feel it’s important. You’ll be joining a team that values clarity, ownership, and shared responsibility—and is focused on building something that genuinely improves how teams work.

**The Role**

This is a Strategic Engagement Manager role for someone who thrives at the intersection of technical complexity and customer relationships. You will own end-to-end enterprise engagements from signed contract to platform go-live, working with legal and marketing teams at some of the world's largest organizations.

**What You'll Do**

- **Own end-to-end enterprise implementations** – From signed contract to platform go-live for legal and marketing teams

- **Conduct stakeholder mapping** – Identify executive sponsors, power users, blockers, and champions within each customer org

- **Build and manage implementation project plans** – Milestones, owners, and weekly status cadence

- **Scope and sequence deployment** – Determine rollout order across departments, geographies, and use cases

- **Coordinate technical integration** – SSO, data flow configuration, API setup, and security review with customer IT teams

- **Navigate organizational dynamics** – Manage competing priorities between stakeholders to unblock implementation milestones and maintain project momentum

- **Create implementation-specific documentation** – Configuration docs, initial training materials, and runbooks to support rollout

- **Facilitate warm handoff to CSM** – Full context transfer package as implementation completes

- **Maintain the implementation playbook** – Document repeatable patterns, common blockers, and solutions

- **Collaborate cross-functionally** – Partner with Customer Success Manager and Account Executive to deliver successful enterprise outcomes

**Who You Are**

- A natural project manager – you bring structure to ambiguity and keep complex workstreams on track

- Executive-ready; you're comfortable presenting to VPs, GCs, and C-level stakeholders

- Technically fluent – you can discuss SSO, APIs, data flows, and security with customer IT teams

- Detail-oriented and organized; stakeholder maps, Gantt charts, and RACI matrices are second nature

- Empathetic and customer-first; you build trust with every interaction

- Excited to define and own a critical function at a high-growth company

**Who You'll Work With**

You will work directly with Blee's customer success and product leadership, partnering daily with enterprise customers' legal, marketing, and IT teams.

**Requirements**

- 3–5 years in management consulting, enterprise SaaS implementation, or customer-facing project management

- Experience managing complex multi-stakeholder projects with 4–6 month timelines

- Strong organizational skills: stakeholder mapping, project plans, RACI matrices, status reporting

- Technical fluency: comfortable discussing SSO, APIs, data flows, and security

- Based in NYC or the Bay Area and willing to come into the office 3 days a week

- Willingness to travel to see customers in person (approximately 10-20%)

**How We Work:**

We have offices in New York and San Francisco and value in-person collaboration, but we're open to remote for the right person. Wherever you're based, expect quarterly off-sites and the chance to spend time in our other offices when it matters.

**What You’ll Get:**

- Competitive salary and equity package

- Quarterly get-togethers

- Fully paid medical, dental, and vision insurance

- Free access to OneMedical

- Company-paid life insurance

- Company-sponsored 401k

- Unlimited PTO (with mandatory 15 days off)

- Financial support for work-adjacent learning opportunities

- Leaders who say “yes” more often than no to whatever helps make you more successful

_Blee is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law._

_Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time_