AL
Bilingual (English & French) API Support Analyst
Artech LLC
🇨🇦 Canada
On-site
1 month ago
- SOAP
- Postman
- Swagger
- Apigee
- MuleSoft
- API Gateway
- Splunk
- Dynatrace
- REST API
- JSON
- XML
- OAuth
- JWT
- SSL/TLS
1 month ago
Location: Toronto, Ontario
Duration: 6 Months
Pay Range: C$60 INC
Job Description:
We are seeking a Bilingual (English & French) API Support Analyst with experience in L2/L3 production support and external vendor API integrations.
The candidate will be responsible for supporting API-based applications| troubleshooting integration issues| coordinating with external vendors| and ensuring timely resolution of production incidents.
Top 3 Required Skills
L2/L3 Production Support experience for enterprise applications and integrations.
Strong understanding of APIs (REST/SOAP)| API troubleshooting| authentication| request/response analysis| and vendor integrations.
Bilingual communication skills (English & French).
Top 3 Preferred Skills
Experience with API management/testing tools such as Postman| Swagger| Apigee| MuleSoft| or API Gateway platforms.
Knowledge of monitoring and logging tools such as Splunk| Dynatrace| AppDynamics| or ELK.
Banking/Financial Services domain experience.Experience5+ years of application support experience| including API and integration support.
Hands-on experience with REST APIs| JSON| XML| OAuth| JWT| SSL/TLS| and API security concepts.
Experience working with external vendors and third-party integrations.
Keyword:
Skills: Telecom API Management~TCS BaNCS Rest API~Production & Manufacturing / Quality
Experience Required: 8-10
Custom Fields:
Name: Work Location CDF
Value: ~Toronto 24th Floor~TCCI Canada Corporate~
Name: Business Vertical
Value: CL-BFSI Americas 2
Name: Type of Asset
Value: None
Name: Requisition ID
Value: 10943012
Name: Work Assignment Location
Value: Hybrid
Name: Parent
Value: IS-BFSI-Canada-1-Parent
Name: Child
Value: IS-BFSI-Canada-1-Group3
Name: Assets
Value: None
Bilingual (English & French) API Support Analyst · Artech LLC