Bilingual Customer Service Rep

Carries out all customer service activities such as responding to inquiries, processing orders and handling complaints, in a prompt, courteous and effective manner. Other responsibilities include phone duties, greeting visitors, scheduling and other clerical duties as directed. Candidate must be bilingual in Spanish language.

Responsibilities:

• Process and input customer orders and purchase orders
• Check for product availability
• Assist Account Managers with orders and special requests
• Coordinate special, last minute shipping requests with transportation and operations department
• Ensure proper invoicing of accounts including issuing credits
• Work with Accounts Receivable about customer accounts
• Answer phone calls, keep up with daily emails and operate various types of office machines and computers necessary to perform duties
• Other general office duties as assigned

Pay and Benefits:

• $16/hour, paid weekly
• Paid Time Off after 60 days
• Monday - Friday schedule
• Company paid Life/AD&D and short-term disability
• Company paid 401k Match

Qualifications

Qualifications:

• Must be bilingual in Spanish language
• High school diploma 
• Strong communication skills and attention to detail
• Must be friendly and positive
• Professional phone and customer service etiquette