Customer Service Manager
- MS Office
Not enough detail in this posting to match
It's fun to work in a company where people truly BELIEVE in what they're doing!
The Customer Service Manager is responsible to deliver exceptional Customer Service and uphold company values in the community. To manage the implementation and monitoring of customers service levels in the store and to ensure that all store and hygiene standards are met.Minimum requirementsMatric / Grade 12 / NQF 4 equivalent
12-18 months face-to-face customer service experienceÂ
Driver's License
Competencies
Customer service centric
Self-driven  Â
Basic computer literate (MS Office) Â
High energy levels Â
High attention to detail Â
Ability to think on your feet when resolving problems Â
Sense of urgency Â
Professional 
Analytical skills Â
Good communication skills Â
Key responsibilities
Customer Service  Â
Deliver informal and formal feedback Â
Manager Customer Complain Chart Â
Store Standards Â
Ensure SOPs are adhered to
Communication Â
Provide informal and formal feedback Â
Training Â
Provide training on Customer Complaints Chart Â
Store Audits Â
Social ResponsibilityÂ
Informal and formal feedback Â
Local Newspaper Â
The incumbent may also be expected to perform other duties as assigned from time to time. This position will require transferability between stores.
Closing date: Thursday 17th September 2026
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!
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