ServiceNow Solution Architect

What success looks like in this role:

• LeadServiceNow platform architecture and solution design for custom applications, integrations, and platform enhancements
• Need knowledge of Flowdesigner
• Ownend-to-end delivery including requirements analysis, solution design, development, testing, deployment, and post-production support
• Design and developcustom ServiceNow applications from scratch, adhering to platform best practices
• Provide architectural leadership across ServiceNow modules including:
  • ITSM
  • ITOM
  • ITAM
  • CSM
  • ITBM (APM & PPM)
  • FSM
  • Other enterprise ServiceNow capabilities as needed
• Define and enforceplatform governance, design standards, and best practices to ensure scalability, performance, and maintainability
• Lead, mentor, and review work ofonshore and offshore development teams
• Supportstory refinement, effort estimation, solution proposals, and technical design documentation
• Collaborate with business stakeholders to translate functional requirements intorobust technical solutions
• Overseedemand management, release planning, and platform roadmap discussions
• Identify opportunities forplatform optimization, automation, and reuse
• Ensure compliance with security, performance, and operational standards.

#LI-ND1

You will be successful in this role if you have:

• 8-10 years of experience on theServiceNow platform, with significant 3 years in anArchitect or Lead role
• Strong hands-on expertise with:
  • ServiceNow scripting (Client Scripts, Business Rules, Script Includes, UI Actions)
  • Custom applications and scoped app development
  • Flow Designer and legacy workflows
  • Service Portal / UI Builder
• Experience designing and implementingintegrations using:
  • REST / SOAP APIs
  • MID Server
  • IntegrationHub
• Deep understanding ofServiceNow data model, CMDB, ACLs, and security
• Proven experience leadingenterprise-scale ServiceNow implementations
• Strong communication skills with the ability to engage both technical and non-technical stakeholders

Preferred Qualifications

• Experience with Agile / SAFe delivery models
• Prior experience definingplatform strategy and long-term roadmaps
• Exposure to cloud platforms, enterprise integrations, or DevOps pipelines
• Experience supporting global implementations across multiple regions

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

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If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization atGlobalRecruiting@unisys.com. US job seekers can find more information about Unisys’EEO commitment here.