CRM Developer

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Job Description

The Future Begins Here

At Takeda, we are leading digital evolution and global transformation. By building innovative solutions and future-ready capabilities, we are meeting the need of patients, our people, and the planet.

Bengaluru, the city, which is India’s epicenter of Innovation, has been selected to be home to Takeda’s recently launched Innovation Capability Center. We invite you to join our digital transformation journey. In this role, you will have the opportunity to boost your skills and become the heart of an innovative engine that is contributing to global impact and improvement.  

At Takeda’s ICC we Unite in Diversity

Takeda is committed to creating an inclusive and collaborative workplace, where individuals are recognized for their backgrounds and abilities they bring to our company. We are continuously improving our collaborators journey in Takeda, and we welcome applications from all qualified candidates. Here, you will feel welcomed, respected, and valued as an important contributor to our diverse team

We are looking for a skilled Salesforce professional with hands-on experience inVeeva CRM to design, develop, and support solutions for life sciences clients. The candidate should have strong knowledge of Salesforce platform capabilities along with Veeva-specific functionalities.

Key Responsibilities

• Configure and customizeVeeva CRM on the Salesforce platform.
• Develop solutions usingApex, Visualforce, Lightning Components (LWC/Aura).
• Work onVeeva modules such as:
  • Call Planning
  • CLM (Closed Loop Marketing)
  • Approved Email
  • MyInsights
  • Events Management
• Performdata migration, integration, and validation using tools like Data Loader.
• Integrate Veeva CRM with external systems usingREST/SOAP APIs.
• Collaborate with business stakeholders to gather requirements and translate into technical solutions.
• Support deployments usingCI/CD tools and Salesforce DX.
• Troubleshoot production issues and provide timely resolutions.
• Ensure adherence toSalesforce and Veeva best practices.

Required Skills

• 3–5 years of experience inSalesforce development.
• Hands-on experience withVeeva CRM (must-have).
• Strong knowledge of:
  • Apex programming
  • SOQL/SOSL
  • Lightning Web Components (LWC)
• Experience withSalesforce configuration (Workflows, Flows, Validation Rules).
• Experience inintegration and APIs.
• Knowledge ofSalesforce data model and security model.

Preferred Qualifications

• Salesforce certifications (e.g., Platform Developer I/II).
• Experience inLife Sciences / Pharma domain.
• Familiarity withAgile/Scrum methodologies.
• Experience withVeeva Align is a plus.

BENEFITS:

It is our priority to provide competitive compensation and a benefit package that bridges your personal life with your professional career. Amongst our benefits are:

• Competitive Salary + Performance Annual Bonus
• Flexible work environment, including hybrid working
• Comprehensive Healthcare Insurance Plans for self, spouse, and children
• Group Term Life Insurance and Group Accident Insurance programs
• Employee Assistance Program
• Broad Variety of learning platforms
• Diversity, Equity, and Inclusion Programs
• Reimbursements – Home Internet & Mobile Phone
• Employee Referral Program
• Leaves – Paternity Leave (4 Weeks) , Maternity Leave (up to 26 weeks), Bereavement Leave (5 calendar days)

ABOUT ICC IN TAKEDA:

• Takeda is leading a digital revolution. We’re not just transforming our company; we’re improving the lives of millions of patients who rely on our medicines every day.
• As an organization, we are committed to our cloud-driven business transformation and believe the ICCs are the catalysts of change for our global organization.

#Li-Hybrid

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