Technical Project Manager
🇺🇸 United States
Management
Salesforce
Machine Learning
Project Management
SaaS
Cybersecurity
Analyst
Customer Support
Technical Project Manager
from 🇺🇸 United States
Avetta is building the largest global community of hiring clients and suppliers that are Ready to Work. Its unified platform streamlines compliance, prequalification, safety and performance benchmarking in a single, integrated experience. Trusted by 360,000 businesses across more than 120 countries, Avetta blends AI-driven insights and human expertise to close risk gaps and strengthen supplier reliability so projects start on time, risks are managed proactively and operations scale with certainty.Â
SUMMARY
The Technical Project Manager leads technical implementation projects for Avetta's customers, with a primary focus on Single Sign-On (SSO) configuration and API-based integrations. This role coordinates internal and external resources to drive projects from requirements through go-live, serving as the technical subject matter expert for the Implementation Team and as a trusted advisor to customers navigating complex technical setup.Â
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Project DeliveryÂ
- Own end-to-end delivery of customer technical implementation projects, with an emphasis on SSO configuration (SAML, OIDC) and API-based/custom integrationsÂ
- Manage project scope, timeline, and change control to ensure on-time, on-budget deliveryÂ
- Gather and document client requirements; recommend solutions aligned with best practices and industry standardsÂ
- Provide regular project status updates and reporting to project management and/or Technical Project leadershipÂ
Technical AdvisoryÂ
- Serve as the subject matter expert on customer-facing technical solutions, particularly SSO and API integrationsÂ
- Act as a trusted advisor to customers, guiding them through technical decisions and key considerations during implementationÂ
- Provide technical guidance and escalation support to the global Implementation TeamÂ
Cross-Functional CollaborationÂ
- Communicate effectively across the organization, interfacing with stakeholders at multiple levels of managementÂ
- Collaborate effectively in a matrixed environment across Engineering, Product, Implementation and Customer SuccessÂ
- Support and help execute team process standardization and continuous improvement initiativesÂ
- Identify opportunities to leverage AI tools to improve delivery speed, quality, and internal processesÂ
Travel – up to 10% of travel required.
IDEAL EXPERIENCE, EDUCATION & TRAINING:
- 3–5 years of experience in a client-facing technical implementation or project management roleÂ
- Bachelor's degree in a technical field (e.g., Computer Science, Information Systems, Engineering) or equivalent practical experienceÂ
- Hands-on experience with Single Sign-On technologies (SAML, OIDC, or similar)Â
- Experience with API-based integration and custom integration workÂ
- Experience with ticketing/collaboration systems such as Jira and ConfluenceÂ
- Strong understanding of SaaS delivery models and client management best practicesÂ
- Excellent written and verbal communication skillsÂ
- Salesforce experience or certificationÂ
- Experience with analytics and reporting toolsÂ
- Familiarity with localization considerations for global implementationsÂ
- Topical understanding of the Health & Safety regulatory environmentÂ
We also offer a comprehensive benefits package, which includes health, dental and vision insurance, 401(k), and PTO.
Avetta is an equal opportunity employer and values diversity. We encourage individuals from all backgrounds and experiences to apply.
To apply for theTechnical Project Manager, please submit your online application by September 31, 2026, at 11:59 PM PST.
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