Inside Sales Manager (m/f/d)
🇺🇸 United States
CRM
Management
Salesforce
Machine Learning
Account Management
Project Management
Sales
SaaS
Inside Sales Manager (m/f/d)
from 🇺🇸 United States
- Identify and leverage opportunities for up-selling and cross-selling to enhance customer engagement and drive revenue growth
- Proactively analyze existing accounts to uncover upsell and cross-sell potential, and translate these insights into concrete sales actions
- Manage software subscription renewals end-to-end, ensuring timely follow-up and customer retention
- Build and manage relationships with key stakeholders across customer organizations, from technical contacts to decision-makers
- Take ownership of assigned accounts with a sales-driven mindset, building the foundation for a future step into Account Management or Sales Management
- Facilitate the preparation, processing, and follow-up of opportunities and orders to ensure smooth sales operations
- Act as an interface between Account Managers, Professional Services, Order Fulfillment Center, Product Management, and all related departments
- Collaborate with the Head of Inside Sales EMEA by analyzing data with an entrepreneurial mindset and sharing insights
- Support our global Sales team in administrative and operational tasks, organization, and planning and implementation of strategies
- Management and maintenance of data in the CRM system (Salesforce), ensuring accurate handling of customer information, prospects, and opportunities
- Create presentations, reports, and statistics, and organize training sessions and meetings
- Support and participate in workshops and trade shows to enhance company visibility and engage with clients
- 3+ years of experience in managing software subscription renewals
- Experience in upselling/cross-selling software products
- First experience or strong interest in stakeholder management and account ownership within a B2B sales environment
- Ability to establish and maintain strong working relationships
- Ability to work in a cross-functional environment
- Convincing appearance and strong communication and teamwork skills
- Solution / process-oriented and analytical way of thinking as well as high self-motivation and willingness to constantly develop, pick up on and implement innovations
- Strong performance as Inside Sales Manager with the ambition to grow towards Account Management responsibilities at a later stage
- Demonstrated ability to leverage AI technologies to improve efficiency, analysis, and overall performance
- Business fluent in German and English
- HandlingB2B customers
- SaaS industry experience
- Subscriptionrenewals expertise
- Business fluentGerman skills
- Business fluentEnglish skills
- Operational Industry Software or Operational Industry Security experience would be a benefit but not essential
- Transformative Opportunities & Inclusive Culture: Be part of a dynamic, evolving company where growth is encouraged, your contributions are valued, and where you collaborate and thrive within a diverse, supportive community.
- Rewarding Performance: Benefit from a competitive, performance‑oriented compensation package designed to celebrate your achievements and reward the value you bring.
- Flexible Work Options: Work how you work best – remotely, hybrid, or from our state-of-the-art office.
- Future Security: We invest in your future, contributing 20% towards a comprehensive pension plan.
- Supplementary Health Coverage: Enjoy added security with additional health insurance that supports your well‑being beyond the basics.
- Corporate Benefits: Take advantage of exclusive discounts on selected brands to enrich your everyday life.
- Continuous Learning: Access Preply for easy language learning, supporting your personal and professional growth.
- Celebrating Milestones: Enjoy special bonuses and gifts for significant life events like marriage, the birth of a child, or your anniversaries with us.








