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Epic Application Analyst Associate, MyChart

🇺🇸 United States

Management

Finance

Design

Internship

Project Management

Virtual Reality

Analyst

Excel

Testing

$30.70 - $46.05

Epic Application Analyst Associate, MyChart

from 🇺🇸 United States

$30.70 - $46.05

Department:

12223 Enterprise Corporate - Digital Application Development and MyChart

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Full-time remote role assigned to work Monday-Friday business hours. Advocate Health may approve those who wish to work out of the following registered states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY.   
 

Pay Range:

$30.70 - $46.05

Primary Purpose 

Works under the general guidance of Epic Certified Analysts to analyze data, information requirements and flow patterns to define, design and assist in the development of programs and process (both computerized and non-computerized) solutions to meet the requirements of the clients for assigned Epic applications. Works closely with technical and application staff as well as client base to ensure successful implementation of business applications and/or programs, client training and follow-up​.

Major Responsibilities:

  • Works with users and leadership to develop and/ormodify procedures because of workflow process changes related to Epic clinical and business application use.  Effectively explains the functioning of the assigned Epic applications and related systems tothe users.Assists users with using the full functionality of the applications.  Prepares input for the requirements definition including user procedures, flowcharts and preliminary report and screen definition. Assists in the development of effectiveunit, integration, system, and end-user acceptance testing through execution of the tests and tracking of problem reports.​  
  • Works with users and team members to set priority for user requests and reviews and clarifies user requests.Assists with impact analysis.​  
  • Documents current workflows, specifications, user manuals, procedures, and other relevant information.  Completes all change and quality control documentation using department standards.​  
  • Participates in testing, user training and results evaluation.  Tracks standardized projects, withappropriate assistance from team/technical staff, for the Epic application areas involved and keeps users and management informed on progress and potential delays.​  
  • Monitors and documents post-implementation problems and revision requests. Identifies ongoing application system issues for all assigned applications andcommunicate patterns to Sr./Lead Application Product Analyst​​  
  • Maintains product documentation including requirements, functional specifications, installation instructions, product test procedures, troubleshooting guidelines.Assists in theappropriate completion of all change and quality control documentation using department standards​​  
  • Assists in communicating project status and upgrades to clinic users, including any potential delays/downtime related to applications​​  
  • Develops andmaintains a thorough knowledge of the clinical/laboratory and/or business operations for their supported Epic applications. Assists with the scheduling and managing application version upgrades for assigned systems​​  
  • Participates in the maintenance, enhancement, and interface of assigned applications.  Troubleshoots and resolves user problems​   ​

Licensure, Registration and/or Certification Required:

  • Obtain within 6 months andmaintain annual educational requirements for EPIC certification(s) as required by department​ 

Education Required:

  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field.

Experience Required:

  • Typically requires 1 year of experience in automated laboratory and/or business systems.  

Knowledge, Skills & Abilities Required:

  • ​Basic knowledge of computer operating platforms, applications software, and network software​  
  • Demonstrated analytical skills necessary to make sound recommendations based on data analysis, and business needs,assuring maximum productivity, and continuous process improvement.  Demonstrated ability to translate user requirements into system specifications​  
  • Proficiency inthe Microsoft Office Suite (Word, PowerPoint, Excel, Access) orsimilar products and basic knowledge of large-scale automated systems.  Ability to prepare, import, and manipulate information in spreadsheets and databases​  
  • Strong written and verbal communicationskills withdemonstrated ability to communicate with key leaders.  Excellent listening and interpersonal skills with ability to communicate ideas both technically and in a business-friendly manner​  
  • Basic knowledge and ability in the use of project management software, tools, and methodologies​  
  • Knowledge, understanding and ability tofollow change management processes​  
  • Ability to work with and communicate well with clinical and technical customers, vendors, peers, and management​  
  • Ability to handle multiple tasks, setappropriate priorities andaccomplish assignments in a thorough andtimely manner​ 

​

Physical Requirements and Working Conditions:

  • Must haveability to perform work related travel and therefore may be exposed to road and weather hazards. ​​  
  • Exposed tonormal office environment.​  
  • Mustoperate all equipment necessary to perform the duties of the job.​  
  • Must be able tolift up to 40 lbs. occasionally.​  
  • Sitsthe majority of the workday; also lifts, reaches, and bends throughout​  

​This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You:

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

  • Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training

  • Premium pay such as shift, on call, and more based on a teammate's job

  • Incentive pay for select positions

  • Opportunity for annual increases based on performance

Benefits and more

  • Paid Time Off programs

  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability

  • Flexible Spending Accounts for eligible health care and dependent care expenses

  • Family benefits such as adoption assistance and paid parental leave

  • Defined contribution retirement plans with employer match and other financial wellness programs

  • Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.


About Advocate Health 

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the namesAdvocate Health Care in Illinois;Atrium Health in the Carolinas, Georgia and Alabama; andAurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, withWake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.

by @maxrusakovic