Chief of Staff, Presales

Working at Atlassian

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The Chief of Staff (CoS) for Presales & Solutions Engineering is astrategic force-multiplier for the Global Head of Presales. This is not a traditional program management role — it is a high-impact, highly visible position that sits at the intersection of operations, strategy, executive communications, and cross-functional leadership.

The CoS ensures the SE organization runs smoothly, scales effectively, and stays relentlessly aligned with company strategy. You will operate as the connective tissue across the SE Leadership Team, Sales, Customer Success, Product, Marketing, and Enablement — driving execution without relying on authority, and amplifying the impact of the SE leader at every level of the organization.

The ideal candidate is astrategic operator: someone who can think at the executive level, roll up their sleeves to drive execution, and bring clarity and momentum to everything they touch.

Qualifications

• 10+ years of experience in program management, business operations, strategy, or chief of staff roles — preferably at a senior level within a global enterprise SaaS or technology organization.

• Proven track record of partnering with senior executives to drive strategic initiatives, operational improvements, and organizational change.

• Experience working in or closely with a Presales, Solutions Engineering, or GTM field organization strongly preferred.

• Demonstrated ability to establish operational cadences and processes and drive continuous improvement at scale.

• Experience leading complex, cross-functional projects from inception through execution in a fast-moving, distributed environment.

• Strong background in executive communications, including all-hands presentations, leadership narratives, and cross-functional messaging.

• Experience supporting headcount planning, capacity modeling, and executive reporting in partnership with Finance and Operations teams.

Skills & Competencies

• Strategic operator: You think at the executive level and execute at the detail level — comfortable moving between both without losing altitude.

• Organizational glue: You are execution-focused, operations-driven, and instinctively become the connective tissue that keeps a complex organization aligned and moving.

• Exceptional communicator: Outstanding written and verbal communication skills, with the ability to craft executive narratives, simplify complexity, and land messages with diverse audiences.

• Influential without authority: You know how to drive alignment and action across senior stakeholders and cross-functional teams without relying on positional power.

• Trusted advisor: You earn trust quickly, handle sensitive information with discretion, and serve as a genuine thought partner to senior leadership.

• Data-literate: You are comfortable working with scorecards, KPIs, and performance data to inform decisions and executive updates.

• Bias for action: You bring momentum and structure to ambiguous situations, turning strategy into execution and complexity into clarity.

• Strong facilitation skills: You can lead brainstorming sessions, business reviews, and off-sites that produce real decisions and clear next steps.

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visitgo.atlassian.com/perksandbenefits.

About Atlassian

At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.

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To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.

To learn more about our culture and hiring process, visitgo.atlassian.com/crh.

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