Customer Service & Corporate Sales Intern

Job Description

The Customer Service & Corporate Sales Intern will gain hands-on experience supporting Rally House’s corporate and consumer bulk order process. This role will assist with customer inquiries, order preparation, and communication while learning how the sales specialist builds relationships with businesses and creates a seamless bulk ordering experience. The intern will collaborate with the Corporate Sales Specialist, Buying team, and Customer Service team to support orders from initial inquiry through delivery and gain exposure to the full sales process.

Responsibilities

• Respond to leads and inquiries about bulk orders
• Create customer invoices and collect payments for orders
• Contact previous bulk order customers to identify repeat-order opportunities and generate additional sales
• Identify and generate new bulk sales leads through prospect research, outreach, and follow-up with potential business customers
• Assist with customer service processes, such as creating a new order, editing orders, correcting shipping information, and processing cancelations in respect to bulk order transactions
• Process additional customer service requests as assigned

Skills and Knowledge

Qualifications

• Must be willing to work part-time in a Rally House store prior to starting the internship
• Currently enrolled at an accredited college or university and/or recent graduate with or pursuing a relevant degree (e.g. Business, Sales, etc.)
• Available to work standard hours M-F at a corporate office located in Lenexa, KS.
• Eligible to work in the U.S.

Physical Requirements

• Ability to operate a computer, keyboard, mouse, and other standard office equipment
• Able to clearly view and read information on a computer screen
• Occasionally lift or move items up to 15 pounds

Location

• On-site in Lenexa, KS

Pay Range