Manager, Corporate Quality Assurance

What extra ingredients you will bring:  

• Leadership – organizes and motivates associates. 

• Organized – Excellent at process management, and in developing and executing a plan 

• Teamwork – Demonstrated ability to lead and work effectively with cross-functional teams 

• Quality focused – Understands quality requirements, and can make decisions to ensure the safety of the consumer 

• Growth - Maintain a growth mindset by asking questions to better understand trainings, procedures, policies, projects, etc. 

• Communicates – Exceptional communication skills and the ability to work with management  

• Self-motivated – Able to work independently with limited supervision. Proactive and action without being prompted.   

• Results Orientation – maintains appropriate focus on short and long-term goals.  Motivated by achievement, and persist until goals are reached, conveying a sense of urgency.  

Job specific requirements:  

• Ability to handle multiple tasks and prioritize work 

• Previous roles partnering with external partners  

• Experience working in a food manufacturing environment. 

• Fundamental understanding of Sanitation, Hygienic Design, Pest Control, Quality, HACCP, and Food Safety principles. 

• Knowledge of Mondelēz International Quality policies/procedures 

• Highly proficient computer (MS Office) and Communication skills (Verbal and Written) are required 

• Two years of experience supervising direct reports preferred 

Travel requirements:  Approximately 30%- 40% travel may be required for key project needs

Quality Strategy Implementation  

• Responsible for managing day to day Quality strategy execution in partnership with NA Ventures Manufacturers and Repackers  

• Communicate and manage North America Ventures Manufacturing Quality scorecards and achievement of goals 

• Implement Quality initiatives at North America Ventures Manufacturing locations  

• Partner with Supply Chain Lead to ensure seamless communication  

• Partner with Corporate Quality commercialization lead and R&D to ensure successful hand-off during new product launches  

• Understand drivers of consumer preference for all products and ensure the Critical to Quality (CTQ) and Critical to Process (CTP) parameters are communicated and managed according to our Manufacturing Standards process.  

• Consumer Inspired Quality  

• Ensures products are manufactured according to our specifications to meet food safety, quality, and regulatory requirements  

• Facilitate IL6S and the Manufacturing Standards journey at North America Venture Manufacturing Locations 

• Support execution of Consumer Inspired Quality at North America Venture Manufacturing and Repacking locations, including CTPs and CTQs  

•  On-Going Quality Performance Management  

• Develop North America Venture Manufacturer partnerships, including weekly and monthly reviews and joint continuous improvement planning and issue resolution  

• Ensure facility continues to meet Mondelēz Quality and Food Safety standards  

• Follow-up on CTQ and CTP trends to assure the process capability and defect eradication 

• Partner with North America Venture Manufacturers to reduce consumer complaints and quality defects with clear action plans and targets 

What you need to know about this position:  

Key activities of this role:  

• Manage and verify Quality Control Management Systems (QCMS) 

• Audit manufacturing control plans for new products and processes   

• Drive continuous improvement in the areas of Quality Assurance and Food Safety by setting goals and identifying key performance indicators in this area of the business   

• Ensures adherence to appropriate regulations and Company standards for quality.