Associate AR (Accounts Receivable) Representative - Hybrid (Mon-Thurs On-Site)

Conexess Group, LLC

🇺🇸 United States

Hybrid

3 weeks ago

3 weeks ago

Not enough detail in this posting to match

Associate AR Representative - Collections

GENERAL RESPONSIBILITIES

(50%) Identify and Track Outstanding Debts

Continuously monitor accounts for respectively assigned region/area in addition to providing designated backup support
Collect receivables (Royalty/Advertising, Franchise Fees, Technology, Food) for respectively assigned region/area in addition to providing designated backup support
Address and resolve billing discrepancies and customer inquiries related to payments
Keep timely and accurate records of collection activities including contacts, payment arrangements and resolutions
Process refunds for incentives and other related credits accurately and efficiently
Ensure all collection activities comply with our policies and procedures
Identify any bad debt and prepare supporting documentation for any write off approval as applicable
Monitor accounts on COD, send out totals and confirm payments received
Prepare clearance letters for store transfer between franchisees

(25%) Prepare reports on Collection Activities and Progress

Partner with the respective Franchise Business Consultants on any opportunities that arise to ensure solid collection approaches
Prepare region/area reports and statements, when needed
Prepare notes on past dues for weekly and periodic past due reporting

(15%) Partner with Region to prepare Payment Plans for Past Due Accounts

Negotiate and maintain payment arrangements when needed and ensure timely payment. Obtain approvals from Franchise Operations if applicable
Make sure all due dates are updated to reflect accordingly on the receivable reports.
Maintain clear and professional communication with the customers and internal teams
Timely identify profit sharing and earned rebate holds required

(10%) Other

MINIMUM QUALIFICATIONS

Must have advanced knowledge of excel. The team works heavily in it.
Must have collections experience.
Needs to have good communication skills (speaking with franchisees and high level leadership).
Bachelors Degree in Accounting/Finance or applicable work experience
Practical experience with computer applications for spreadsheets and word processing
Strong verbal, written, & organizational skills and attention to detail
Experience in accounts receivable and computer systems preferred
Self motivated and able to work independently
Peoplesoft experience is preferred but in no way required

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Associate AR (Accounts Receivable) Representative - Hybrid (Mon-Thurs On-Site) · Conexess Group, LLC