Assistant Manager - Agency Business Associates

Position Title

Assistant Manager - Agency Business Associates

Department

Business Associate Model – Agency Sales

Level/ Band

301- Assistant Manager

Reports To                                              

Branch Manager

Supervises

NA

Geographic Area Covered

Defined Branch

Stakeholders                                        Internal

Agency Sales Training

Branch Operations

Distribution Operations

                                                              External

BAs and Advisors

·  Strengthen distribution by identifying potential leaders 

·  Support and manage the BAs in Recruitment & Training of Advisors.

·  Manage Advisor career progressions and create a pool of Premier Advisors

·  Ensure Retention of Advisors by constantly engaging with them and their leaders

·  Drive profitable business by maintaining the desired product mix as prescribed by the company from time to time

·  Drive growth in New Business Premium (NBP)

·  Ensure good quality of business by ensuring collection of modal FYP as well as Renewal Premiums

·  Coach, Train and support the reporting managers (if any) as well as monitor and review their performance on a regular basis

·  Ensure compliance to all internal processes and other compliance standards as set by the Company or the Regulator.

·  Participate in risk mitigation plans, contingency planning, and business continuity programs by executing and reporting within defined timelines.  Highlight and recommend process gaps, flaws and process changes.

Technical

§      Good Knowledge of MS Office / MS Excel

Behavioral

Essential

Desired

Interpersonal skills

·         

Communication skills

·         

Creative thinking skills

·         

Supervising/Leadership skills

·         

Teamwork Skills

·         

Influencing skills

·         

Relationship Building skills

·         

Decision making skills

·         

Essential

Desired

Qualification

 Graduate Skills