Shift Manager

Great Bear (Part of the Culina Group) provides distribution services to FMCG clients. Customer centric service focus is delivered through a site-level empowered culture.

At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive… A place where you're valued, challenged, and inspired!

Responsible for the 24/7 Transport operations, managing the Transport Supervisors and supporting the Transport Manager in ensuring that costs are controlled in line with budget / forecast expectations. 

Working hours: 40 hours per week Monday - Friday (nights) with shifts 22:00 - 06:00

KEY ACCOUNTABILITIES

• Manage the Depot Transport staff to execute Traffic plans to enable delivery of products to customers within agreed service levels 

• Reduce non contract maintenance and damage spends through the use of vehicle passports, monitoring of defects being raised. 

• Ensure that all available fleet is on the road and declared to enable the Planning Team to plan the resource  

• Manage the resourcing for the site through effective planning of both core drivers and shift patterns through to daily and weekly resourcing of agency drivers 

• Manage holiday allocations of drivers ensuring there is enough resource to meet with customer requirements 

• Motivate and develop the team through engagement, training and personal development plans 

• Ensure all staff are fully trained and have the correct equipment 

• Manage any incidents and accidents and follow the process through investigations and the EOA system 

• Be responsible for Kronos monitoring and approving drivers clocking on and off shift 

• Ensure that the Transport team and drivers comply with all relevant regulations and site procedures 

• Ensure annual MOTs and service intervals on all fleet equipment are carried out on time and the relevant paperwork is obtained 

• Attend Monthly Customer review meetings in the absence of the Transport Manager  

• Support implementation of service improvements in conjunction with customers and other areas of the business 

• Generate and implement ideas with regards to staff and operational changes, which will help drive continuous improvement 

• Ensure a secure and safe environment for staff, both in your department and across the wider business 

• Manage and carry out monthly site audit ensuring that all processes are being followed in line with Culina Group policy 

Experience, Behavioural & Technical Skills 

• Previous supervisory experience within a busy transport environment 

• Good commercial knowledge of transport operations including experience of operating in a closed book, shared user environment 

• Previous supervisory experience within a busy transport environment 

• Planning and organising skills with a high level of numeracy 

• Excellent negotiating skills with the ability to influence and steer 

• Leadership and motivational qualities and proven experience of building a team 

• An effective communicator at all levels, good verbal and written skills 

• Personal motivation and confidence resulting in a positive impact 

• Genuine team player, a firm and confident manager who is skilled at setting clear objectives and motivating their team 

• Highly tolerant of change – able to work within an evolving organisation 

• Ability to challenge the status quo and drive changes in the business 

• Able to thrive in a highly competitive and demanding environment 

• Commercially focused, consumer orientated and customer service driven  

• Problem solving in a pressurised environment 

• National and International CPC qualification – desirable 

• Attend Culina group training courses to gain knowledge and experience 

As part of our drive to make Great Bear a great place to work we are proud to be an inclusive and diverse organisation where we are committed to employee development and recognising success for hard working performers.

Our dedicated learning and development programmes are open to every employee to give you the opportunity to shape your own future within logistics and continue to work in an environment where team culture thrives.

Our People are the driving force behind our success, which is why we offer a wide range of benefits which include:

• Annual Leave – Competitive holiday entitlement of 25 Days + Bank Holidays
• Company Bonus  – We do our best work to succeed together. When we achieve our goals you'll be rewarded through our bonus scheme 
• Private Medical Cover– This gives you peace of mind, you have choice, flexibility and speed of access to the most clinically appropriate care via Bupa
• Pension scheme –we want colleagues to enjoy a comfortable retirements so we offer agreat contribution of 5% employee and 8% employer
• Life Assurance-  x4 your annual salary
• Wellness –Via our Employee Assistance Programmewe offer immediate access to a confidential telephone counselling and legal information service that operates 24 hours a days, 365 days a year
• Eye Care Vouchers – We can provide you with substantial savings with free eye tests and discounts on prescription glasses
• Reward & Recognition – We recognise that employees have gone the extra mile via Employee of the month and year, special recognition and long service awards.
• Everyday discounts - via our benefit platform you will have access to over 50 retailer discounts for everyday savings!

If you meet the requirements for the above role and are looking for your next career opportunity please apply now and become a part of our #WinningTeam!