Front-office HR Assistant

📍Full-time | Hybrid-remote

About the Company
Our client is a growing staffing and recruitment agency,Cruisr, specialized in connecting skilled EU workers, such as truck drivers, mechanics, and forklift operators, with leading logistics, transport, and automotive companies in the Netherlands.

In addition to recruitment, the company supports employees throughout their time in the Netherlands, helping with practical matters such as onboarding, housing, transportation, and administration.

About the Role
We are looking for aFront-office* HR Assistantto support the team with day-to-day employee communication, HR administration, and practical coordination. You’ll beone of the main points of contact for employees, helping answer questions, keeping information up to date, and coordinating matters related toonboarding, housing, documentation, and other HR processes.

The ideal candidate has some experience in HR, administration, or a similar role and is looking for an opportunity to grow further. You’re organized, a strong communicator, and naturally curious - you like to understand how the company works, not just the tasks on your to-do list. You ask questions, take responsibility for your work, and make sure things are followed through.

📌*What do we mean by“Front-office”? This is an employee-facing HR role, focused on direct communication and day-to-day HR support.It does not involve office management or reception duties.


Main responsibilities:

• Serve as a primary point of contact for employees viaphoneandchatchannels.
  

• Managesick leaves: register, document, report, communicate, and research cases as needed.
  

• Handleclient requests and ensure timely follow-up.

• Overseeemployee onboarding, including purchasing tickets, arranging rental cars, handling gas receipts for weekly costs, and processing reimbursement requests.
  

• Carry outweekly hour checks, gather data, contact employees for clarifications, and support employee retention initiatives.

• Addresshousing issues: coordinate housing groups, follow up until problems are resolved, and relocate employees when necessary.

• Draft and issuetermination letters and offboarding emails.

• Prepare and managewarning letters, including communication and documentation.

• Maintain accurate records ofhousing issues/reports and updateemployee details files.

• Act as the maincontact person for house cleaning teams and schedule cleaning as needed.

• Registernew employees with clients and ensure proper documentation.

• Schedule and obtain requiredcertificatesandappointments (VOG, VGB, MLV).

• Perform basic operations inHelloFlex.

• Keep HR records and files up-to-date inGoogle Drive.

What we are looking for:

• Previous experience in HR, administration, operations, or a similar role (preferably in an international environment), and confidence handling day-to-day responsibilities independently.

• Excellent organizational skills with strong attention to detail.

• Strong communication skills in English, both written and verbal (Dutch is a plus).

• Ability to handle sensitive employee matters with professionalism and empathy.

• Comfortable working with digital tools such as HelloFlex, Google Drive, and other HR/admin software.

• A curious mindset and genuine interest in understanding how the company works and how different processes connect.

• A proactive approach - you ask questions, look for information, and follow tasks through to completion.

Why Join?

Join an international team where you’ll gain hands-on HR experience, learn how different parts of the business work together, and have room to grow your responsibilities over time.

If you enjoy working with people, staying organized, and understanding how things work, we’d love to hear from you.