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IS

Area Customer Service Coordinator

inSync Staffing Inc.
🇺🇸 United States
On-site
Mid level
1 week ago
  • Microsoft Word
  • Excel
  • Outlook
  • PowerPoint
  • Health insurance
  • Pension
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Location: Pella, IA (there are several addresses in Pella that the employee will be working)
Pay Rate:$20.00 - $22.00/hr
Duration:5 months
Hours: 8-5pm, with flexibility as needed

Summary:
  • Our sites deliver mail, do print jobs putting them together, answering the phones changing toner in the machines placing service calls for the machines.
  • Strong customer service skills, someone who can deal with change, fast learner, deals well under pressure will be successful.
  • There is walking to deliver toner and mail lifting 50 lbs. Be able to use Microsoft, word, excel, outlook, PowerPoint.
Qualifications:
  • Requires high school diploma plus 12 months of related work experience. Post High School education encouraged and preferred
  • Could be required to move locations in one day should the business require it. Also, ability to cover accounts between 40-50 miles
  • Requires valid, violation-free driver’s license along with reliable transportation and minimum levels of auto insurance coverage
  • Requires intermediate skill level on most common software applications including file folder management and navigating to network production folders.
  • Must maintain and accurately submit monthly expenses in a timely manner following proper coding requirements.
Knowledge, Skills and Abilities
  • Possesses ability to work in a team environment by maintaining positive, productive relationships with co-workers
  • Possesses ability to adapt to changing situations, flexibility, high motivation, and sense of urgency.
  • Possesses basic math skills.
  • Possesses judgment in making sound justifiable decisions and taking action in solving problems.
  • Possesses ability to perform repetitive work by continuously executing different tasks according to set procedures, sequence or pace while maintaining quality and output standards.
  • Possesses commitment to task by having started and persisted with specific courses of action.
  • Possesses excellent oral communication skills by being able to clearly present information through the spoken word in positive and negative circumstances.
  • Possesses working knowledge of account services to facilitate job scheduling.
  • Possesses ability to comprehend written and verbal instructions from customers and effectively translate to site resources
  • Possesses ability to resolve customer related issues.
  • Possesses ability to troubleshoot and coordinate problem resolution.
  • Possesses proficiency in the use of Microsoft and computers.
  • Routinely may be asked to report to an alternate site on any given day which could result in walking, driving or other modes of transportation to that alternate site and a longer commute time that exceeds scheduled shift

Benefits: (employee contribution)
 Health insurance
 Health savings account
 Dental insurance
 Vision insurance
 Flexible spending accounts
 Life insurance
 Retirement plan

All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Area Customer Service Coordinator · inSync Staffing Inc.

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