End User Computing (EUC) Engineer - Remote (temp to hire)

Company Overview:

Arctiq is a global, intelligence-driven technology services company delivering professional and managed services across Hybrid Cloud Infrastructure, Networking & Connected Experiences, Cybersecurity, Data & AI, Autonomous Operations & Intelligence, and Enterprise Service Management. We help organizations operate, secure, and modernize complex environments by unifying infrastructure, networking, data, security, automation, and observability under a single, integrated operating model. Our work focuses on helping customers reduce operational friction, improve resilience, and make better, faster decisions as their environments evolve. Arctiq builds on decades of industry expertise and a customer-centric ethos to deliver exceptional value to clients across diverse industries.

Position Overview:

We are seeking an experiencedEnd User Computing (EUC) Engineer to provide dedicated, full-time support. This role will serve as the primary resource responsible for the administration, support, optimization, and security of the organization's end-user computing environment.

The ideal candidate will have strong expertise across modern endpoint management technologies and a proven track record of managing enterprise desktop environments, mobile devices, and endpoint security initiative

Qualifications:

• Administer and maintain enterprise endpoint management platforms, includingSCCM/MECM andMicrosoft Intune.
• Configure, deploy, and supportWindows Autopilot for streamlined device provisioning and onboarding.
• Manage and support endpoint infrastructure throughWindows Administration Center and related management tools.
• Package, deploy, and maintain end-user applications across the enterprise environment.
• Overseeoperating system lifecycle management, including upgrades, migrations, and refresh initiatives.
• Manage endpointpatching and update compliance to ensure systems remain current and secure.
• Support and maintainendpoint backup and recovery solutions.
• Identify, prioritize, and remediate endpoint vulnerabilities in partnership with security teams.
• Administersoftware licensing and hardware asset management processes and reporting.
• Monitor and improve the overalldigital employee experience, focusing on endpoint performance and user satisfaction.
• Implement and maintain endpointsecurity baselines, hardening standards, and compliance controls.
• Support and troubleshoot enterpriseprint services and printing infrastructure.
• Manage deployment and support ofmobile applications acrossiOS andAndroid devices.
• Provide support forBring Your Own Device (BYOD) programs and policies.
• Monitor endpoint health and performance through proactivemonitoring and alerting solutions.
• Serve as the dedicated EUC resource, partnering closely with stakeholders to ensure reliable and high-quality end-user support.

Requirements:

• 7+ years of experience inEnd User Computing,Desktop Engineering, orEndpoint Management roles.
• Hands-on experience administeringMicrosoft Configuration Manager (SCCM/MECM) andMicrosoft Intune in an enterprise environment.
• Strong experience withWindows Autopilot, endpoint provisioning, and device lifecycle management.
• Experience supporting enterpriseWindows desktop environments and modern workplace technologies.
• Knowledge of endpoint security best practices, vulnerability management, and system hardening.
• Experience with application packaging, deployment, and patch management processes.
• Familiarity withmobile device management (MDM) solutions and mobile application deployment.
• Experience supportingBYOD environments and modern workplace initiatives.
• Strong troubleshooting, communication, and customer service skills.
• Ability to work independently in a fully remote environment while supporting a dedicated client account.

• Experience with enterprise monitoring and endpoint analytics platforms.
• Relevant Microsoft certifications related to endpoint management or modern workplace technologies.
• Experience working in managed services or dedicated client support environments.
• Familiarity with ITIL processes and service management best practices.

Arctiq is an equal opportunity employer. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know. We celebrate our inclusive work environment and welcome members of all backgrounds and perspectives to apply.

We thank you for your interest in joining the Arctiq team! While we welcome all applicants, only those who are selected for an interview will be contacted.

**This is a contract position with a client of Arctiq**