Account Manager, Retail, Large Customer Sales (English, Mandarin)

About the job

Businesses of all shapes and sizes rely on Google’s unparalleled advertising solutions to help them grow in today's dynamic marketing environment. You bring a passion for sales, knowledge of online media, and commitment to maximize customer success. You act like an owner, move with velocity through change, finding innovative and strategic ways to consistently deliver extraordinary and incremental outcomes for both Google and your customers. You build trusted relationships with customers, uncovering their business needs and translating them into powerful solutions to achieve their most ambitious goals. You achieve as a team with sellers, shape the future of advertising in the AI-era, and make a real impact on the millions of companies and billions of users that trust Google with their most important goals.

As an Account Manager, you will drive excellence by winning with unique value and maximizing the impact of our advertising solutions. You will relentlessly prove value and showcase success to spark future growth for our customers.

Google Ads is helping power the open internet with the best technology that connects and creates value for people, publishers, advertisers, and Google. We’re made up of multiple teams, building Google’s Advertising products including search, display, shopping, travel and video advertising, as well as analytics. Our teams create trusted experiences between people and businesses with useful ads. We help grow businesses of all sizes from small businesses, to large brands, to YouTube creators, with effective advertiser tools that deliver measurable results. We also enable Google to engage with customers at scale.

Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in sales, business development, advertising, account management, marketing, or consulting.
• Ability to communicate in English and Mandarin fluently to engage with clients in the region.

Preferred qualifications:

• Master's degree in a business related field.
• 2 years of experience working in a complex, matrixed organization.
• 1 year of experience managing digital marketing and advertising campaigns, projects, and relationships with customers or agencies.
• Ability to deliver results in a fast-paced environment.
• Excellent business sense, problem solving, project management and investigative skills.

Responsibilities

• Engage and influence key customer stakeholders by leading strategic meetings to uncover marketing goals and Key Performance Indicators, translating them into actionable campaign strategies.
• Drive exceptional campaign results, quantify business impact, and demonstrate value to customers, maintaining account hygiene.
• Build and pitch data-motivated solutions to maximize customer value through Google’s advertising solutions, handle objections, and ultimately achieve sales growth targets.
• Analyze campaign data, ensuring performance is accurately tracked, and delivering measurable results aligned with customer objectives.
• Monitor performance data to extract key insights, identifying and cultivating qualified upsell opportunities to drive future customer growth and build a pipeline.