Application Architect

Genesis10 is currently seeking a CI/CD Production Support Engineer for a contract position with a Global Financial Institution located in Charlotte, NC, Plano, TX and Pennington, NJ. This is a 12+ month contract opportunity.

This role is essential in maintaining the stability of a mission-critical, enterprise-wide CI/CD platform suite, which includes Ansible Tower and related tooling. The position involves supporting ongoing deployments and ensuring seamless integration across a highly customized and complex ecosystem. The team is also accelerating its transition toward OpenShift and cloud-based architectures, increasing the demand for skills in container platforms and automation.

Responsibilities:

• Provide end-to-end support of production applications, ensuring their stability, reliability, and performance
• Conduct in-depth problem analysis of applications, troubleshoot system errors, and performance issues
• Perform proactive application stability analysis to investigate performance concerns, system errors, and improvement opportunities
• Take ownership of problem root cause analysis and implement appropriate remediation
• Lead chronic issue investigations to minimize business impact and maintain system health
• Drive proactive monitoring review and implementation strategies
• Collaborate with Engineering, Application Development, and Infrastructure teams to implement break fixes, code updates, configuration changes, and production enhancements
• Handle application management, business continuity, server patching coordination, and vulnerabilities remediation
• Lead production incident triaging calls and provide on-call support, including weekend rotation
• Execute disaster recovery procedures and strategies
• Respond to and resolve production tickets promptly to meet SLA requirements

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field
• 7+ years of experience in production operations
• Proven experience in a production support or similar role, preferably in a CI/CD Platform environment
• Strong experience in OpenShift containers, Kubernetes, and Apache Kafka
• Hands-on experience with Red Hat Ansible Tower, JFROG Artifactory, GitHub, and release orchestration platforms (e.g., XLRelease, Harness)
• Experience with build tools such as CloudBees Jenkins or GitHub Actions
• Hands-on experience with SaaS and cloud-based platforms like AWS or Azure
• Expertise in Unix systems
• Experience in artifact repositories, dependency management, and compliance engines
• Strong understanding of CI/CD pipelines
• Proficiency in scripting languages such as Python or Bash for automation
• Experience with monitoring tools like Dynatrace and Splunk
• Excellent communication and collaboration skills
• Availability for on-call support, including weekend rotations

Desired skills:

• Familiarity with database platforms such as Oracle or PostgreSQL
• Knowledge of F5 Load balancer, GTM, high availability architectures, and disaster recovery strategies
• Certification in Red Hat Linux, DevOps methodologies, or related fields

Pay range:$58.31 - $66.31 per hour

Only candidates available and ready to work directly as Genesis10 employees will be considered for this position.

If you have the described qualifications and are interested in this exciting opportunity, please apply!

Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident)
• Voluntary Term Life Insurance
• 401K
• Sick Pay (for applicable states/municipalities)
• Commuter Benefits (Dallas, NYC, SF, and Illinois)

For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.

Genesis10 is an Equal Opportunity Employer. Candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.