Senior Site Reliability Engineer

We are looking for a hands-onSenior Site Reliability Engineer to help maintain, enhance, and support a Java services ecosystem in close collaboration with an SRE peer and a backend engineering team. You will strengthen reliability, observability, and operational readiness while participating in on-call support.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex production issues using logs and telemetry and drive root-cause resolution
• Prepare and deploy patches to address issues in cloud infrastructure
• Improve service reliability by implementing practical changes that reduce errors and instability
• Build and refine metrics and dashboards to surface platform health and service behavior
• Monitor SLOs and propose code changes that improve SLO attainment as issues arise
• Create and improve runbooks to standardize operational response and reduce time to recovery
• Communicate incidents and operational risks clearly in writing during live response
• Collaborate closely with engineers to align operational practices with service ownership

Requirements

• 3+ years of Site Reliability Engineering or DevOps experience supporting distributed systems
• Strong on-call support experience for production services and incident response during business hours
• Proven experience with Amazon Web Services in production environments
• Hands-on experience with Amazon DynamoDB and Amazon ElastiCache
• Strong Git skills for collaborating on operational and reliability code changes
• Solid Gradle knowledge for building and maintaining Java-based services
• Strong troubleshooting skills using logs and telemetry to identify root causes
• Clear written communication skills for documenting and reporting operational issues during incidents
• Proactive learning mindset to absorb complex information quickly and apply it under pressure
• Upper-Intermediate English proficiency (B2)

Nice to have

• Kubernetes
• Terraform
• Grafana
• New Relic
• Apache Kafka