Lead Salesforce Administrator

Job Description:

Key responsibilities:

• Responsible forleading a team,administrating the Salesforce implementation to support a global user base  

• Offer L2 support for the Salesforce platform. Guide junior platform administrators 

• Support user queries and Training about new functionalities launched every month by development team.  

• Support all aspects of user and license management including new user setup/deactivation, roles, profiles, permissions, public groups, OWD, sharing settings.  

• Manage the data migrations and data loading request for Salesforce.  

• Support of the Salesforce integration with other applications and downstream systems 

• Troubleshoot and resolve user issuesin a timely manner and manage projects following agile best practices for application development. 

• Execute salesforce configuration changes, including (but not limited to): Flow, assignment rules, approval processes, fields, page layouts, record types, dynamic layouts, apps, actions, custom settings, dashboards, and reports. 

• Stay up to date with new Salesforce releases and evaluate new features for implementation. 

• Identify unused or underutilized platform features and work product owner to get it prioritized in product backlog. 

• Establish best practices,maintaining documentation, and suggesting improvements - asthe in-house expert, bring ideas on developments and new ways of working! 

Skills and Experience -

• Salesforce experience withSales Cloud |Lightning Force |Visual Force | Workflows | Process Builder | Flows | APEX (Write and Read) | SOAP and REST API | Application Integration |Salesforce DX 
• Salesforce Administrator, Advanced Administrator,Salesforce App Builderand Salesforce Platform Developer 1&SalesCloudcertifications area must. 
• Must have6 years of experience working as a Salesforce Administrator.   
• Must have3 yearsleadingteams experience. 
• Strong problem-solving skills,data and software applications 
• High energy and passion for the job with a can-do attitude 
• Ability to lead a team of platform administratorsand work on own 
• Must be a self-starter and willing to get stuck in 
• Strong organizational skills and resourcefulness 
• Proven ability to deliver on commitments 
• Good knowledge of Software Development Lifecycle (Waterfall, Agile, Hybrid) andDevops processes 
• Exposure to JIRA or AzureDevops  
• Nice to have - Additional Salesforce certifications, e.g. Certified Salesforce Platform App Builder, Platform Developer II, JavaScript Developer I. 
• Experience within a large, global organisation would beadvantageous 

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