Claims Invoicing Consultant

ALTEN MOROCCO, a subsidiary of the world leader in engineering and technology consulting, was established in 2008 and is now present inFes, Rabat, Tetouan, and Casablanca. With over2,200 employees, ALTEN Morocco aims to reach aCenter of Excellence of 3,300 engineers by the end of 2027. Today, it stands as astrategic player in supporting the professional development of engineers.

Our mission: To meet the technological ambitions of our clients — leading international companies — in theautomotive, rail, R&D, IT, telecommunications, and media sectors.

JoiningALTEN Morocco means becoming part of a high-performance ecosystem and benefiting from:
• Apersonalized and evolving career path
• Anambitious skills development policy
• Astimulating, collaborative, and meaningful work environment

1. Verification of Allocated XF Claims

• Review XF claims assigned daily inCONFIRMED status.
• Compare the report data with information available in the claim damage card inOBT Stella and verify correctness.

2. Preparation of Pre-Invoices

• Complete thePRE-INVOICE template using information from the Debit/Credit report.

3. Communication with Dealers and Repairers

• SendPRE-INVOICE documents to dealers/repairers.
• Provide instructions regarding invoice issuance & required actions inOBT Stella.

4. Invoice Validation

• Monitor automatic notifications when claim status changes toPRE-INVOICE.
• Download invoices submitted by dealers/repairers.
• Verify invoice accuracy.
• Save approved invoices in the designated location and update the tracking file with invoice numbers.
• Request from dealers/repairers to make corrections if any discrepancies are found.

6. Monthly Reporting

• Prepare monthly closure reports for each market.
• Ensure reports are completed by the 10th day of the following month.
• Verify the completeness and accuracy of reported data.

7. Settlement Support for Markets

• Prepare and send monthly closure reports.
• Submit approved invoices to the respective markets for settlement.
• Prepare and send settlement-related communications.
• Support markets on a rotational basis.

8. Hypercare Support Activities

• Raise Hypercare tickets for damage ID requiring status updates fromPRE-INVOICE toCLOSED.

9. Cooperation with Markets and Finance Teams

• Contact markets to confirm invoice submission for accounting.
• Monitor charge reprocessing activities for responsible Logistics Providers (LPs).
• Follow up on missing documentation and resolve discrepancies.

Bac + 5 en génie industriel et logistique

From 0 to 1 year of experience

Required Skills & Competencies

• Strong attention to detail and accuracy when reviewing financial data and documentation.
• Analytical skills with the ability to compare and validate data from multiple sources.
• Good working knowledge of Microsoft Excel for reporting and data analysis.
• Ability to work with web-based business systems, preferablyOBT Stella or similar platforms.
• Experience in preparing and validating financial documents such as pre-invoices and invoices.
• Good command of English, both written and spoken.
• Professional email communication skills.
• Strong organizational and time-management skills.
• Ability to follow established procedures and work instructions.
• Ability to work independently and manage assigned tasks effectively.
• Reliability and ability to meet deadlines, particularly for recurring monthly activities.
• Strong collaboration and stakeholder management skills.
• Problem-solving ability and capability to identify and resolve documentation discrepancies.

Preferred Qualifications

• Previous experience in administration, finance, accounting, logistics, or claims management.
• Basic understanding of transport damage claims and compensation processes.
• Familiarity with invoicing and financial documentation workflows is a nice-to-have.