Director, Connected Solutions & Telematics (Cox Fleet)

Company

Cox Automotive - USA

Vehicle Operations

Director, Fleet Operations

DirectorCan work remotely but need to live in the specified city, state, or region

Yes, 25% of the time

Day

Compensation

Compensation includes a base salary in the range of $122,600.00 - $204,400.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate’s knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Position Summary 

The Director, Connected Solutions & Telematics is responsible for leading the strategy, execution, and growth of Cox Fleet’s telematics and connected vehicle solutions portfolio. This role drives integration of telematics capabilities into Cox Fleet operations, enhances client value through data-driven services, and builds strong partnerships with external telematics providers to scale the business. 

This leader plays a critical role in advancing Cox Fleet’s vision of connecting vehicles, services, and data into a unified client experience.  

Key Responsibilities 

Connected Solutions Strategy & Growth 

• Define and execute the strategy for telematics and connected solutions across Cox Fleet 

• Identify opportunities to expand telematics-enabled services that improve client outcomes, operational efficiency, and revenue growth 

• Partner with senior leadership to align connected solutions with broader marketplace, client delivery, and operational strategies 

Telematics Partnerships & Ecosystem Management 

• Build and maintain strong, strategic relationships with telematics providers and technology partners 

• Negotiate and manage partnerships to ensure service quality, innovation, and scalability 

• Evaluate new providers and technologies to expand capabilities and maintain competitive advantage 

• Collaborate with internal marketplace and network teams to ensure seamless provider integration and performance alignment 

Operational Integration & Service Delivery 

• Integrate telematics data and solutions into Cox Fleet operational workflows (e.g., dispatch, event management, service delivery) 

• Ensure connected solutions are embedded into client onboarding, service delivery, and performance management models 

• Partner with operations teams to optimize processes using real-time vehicle and service data 

Client Value & Experience 

• Develop and deliver client-facing telematics offerings, including reporting, insights, and value-added services 

• Partner with client teams to position connected solutions as a differentiator in the Cox Fleet value proposition 

• Support top-tier client programs and event management with enhanced visibility into vehicle and service performance 

Data, Analytics & Insights 

• Leverage telematics and connected data to drive actionable insights for clients and internal teams 

• Partner with data and BI teams to develop reporting, dashboards, and predictive analytics capabilities 

• Use data to improve service provider performance, fleet utilization, and overall operational efficiency 

Performance Management 

• Establish KPIs for telematics adoption, partner performance, and connected solution outcomes 

• Monitor and drive improvements in service delivery, uptime, response times, and cost efficiency 

• Ensure alignment between telematics capabilities and service-level expectations 

Team Leadership & Development 

• Lead and develop a team responsible for connected solutions, telematics integration, and partner management 

• Build capabilities in data-driven operations, vendor management, and emerging technology adoption 

• Foster a culture of innovation, accountability, and continuous improvement 

Change Management & Transformation 

• Lead the adoption of telematics solutions across Cox Fleet as part of broader organizational integration efforts 

• Drive change management initiatives to embed connected solutions into day-to-day operations 

• Act as a key leader in scaling Cox Fleet’s digital and connected ecosystem 

 

Qualifications 

• Bachelor’s degree inBusiness, Technology, Operations or related field and 10 years’ experience inoperations, telematics, fleet management, or connected vehicle solutions. The right candidate could also have a different combination, such as a master's degree and 8 years’ experience; a Ph.D. and 5 years’ experience; or 14 years’ experience in lieu of degree
• 5+ years experience in a leadership role 
• Proven experience managing external technology/vendor partnerships 

• Strong understanding of telematics data, connected vehicle ecosystems, and fleet operations 

• Experience leading cross-functional initiatives involving technology, operations, and client delivery 

• Demonstrated ability to scale emerging business lines or products 

 

Key Competencies 

• Strategic thinking and business scaling 

• Partner and vendor relationship management 

• Data-driven decision-making and analytics fluency 

• Operational integration and execution 

• Client-centric mindset and commercial acumen 

• Change leadership and organizational influence 

 

To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company’s needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells – or simply uses – cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer – All qualified applicants/employees will receive consideration for employment without regard to that individual’s age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.

EOE, including disability/vets

 

 

Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.