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C

Agent Product Manager

Clera
🇺🇸 United States
On-site
Manager or above
23 hours ago
  • AI
  • RPA
  • Health insurance
  • Equity
  • Pension

Not enough detail in this posting to match

About the Role

As an Agent Product Manager at a company building AI software for hospitality, you will coordinate closely with customers, sales, and engineering. The role is primarily customer-facing, with a focus on understanding operational workflows, building repeatable AI agents, and turning customer needs into product improvements.

What You'll Do

  • Lead customer onboarding, refinement, optimization, and business review calls to support retention and growth.

  • Build and deploy AI agents for customer workflows, using AI coding assistants to scope and prototype solutions.

  • Identify shared customer needs and translate them into prioritized feature requests for engineering.

  • Partner with engineering to resolve blockers and define new agent capabilities.

  • Automate routine work and improve the efficiency of customer-facing processes.

What We're Looking For

  • At least 3 years of experience in product management, operations, or a customer-facing technical role delivering customer solutions.

  • Hands-on experience building automations or workflows with scripting, RPA, no-code tools, or similar approaches.

  • Ability to scope technical requirements and turn customer needs into implementable specifications.

  • Experience managing customer relationships and leading calls for onboarding, support, or business reviews.

  • Comfort using AI coding assistants to prototype or build solutions, and prioritizing automation versus engineering work across customer requests.

  • Experience with non-technical customers is valuable; hospitality, travel, customer service, or workflow automation platform experience is a plus.

Compensation & Benefits

Base salary is $120,000 to $210,000 annually, with 0.15% to 0.60% equity, comprehensive health insurance, and a 401(k) match. Visa sponsorship is not available.

Location

On-site in San Francisco, California.

Agent Product Manager · Clera

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