HB
Administrative/Scheduler
Hired by Matrix
🇺🇸 United States
On-site
2 days ago
- Outlook
- Microsoft Word
- Excel
- EMR
- Epic
2 days ago
City:Spokane
State:WA
Job Type:ContractÂ
Discipline:Non Clinical
Speciality:Scheduler
Facility Setting:Short Term Acute Care (STAC)
Accepting Locals per Radius Rule?Yes
Contract Length:13 weeks
Shifts:Days
Shift Details:Â Day 5x8-Hour (08:00 - 16:30)
Weekly Schedule:40 Hours
Certifications:Â
- .
- An Associates degree is preferred.
- 2 years of experience in scheduling medical appointments and/or dispatching medical transportation is required.
- Job Specific Skills/Abilities Required:
- Proficiency in Outlook is required and knowledge of other Microsoft Office products is preferred.
- Organizational and interpersonal skills, judgment, discretion, tact, respect for confidentiality, and the ability to manage shifting priorities are critical in this position.
- Must be highly professional, possess excellent verbal and written communication skills, and be a team player with a strong work ethic.
- Ability to communicate in English effectively both verbally and in writing.
- Ability to support and understand agency policies, legal considerations, and professional ethics.
- Demonstrates competency by maintaining positive, collaborative, and constructive interpersonal relationships.
- Understands and practices the principles of effective teamwork.
- Ability to work effectively with diverse staff of agency/facility and with diverse community agencies.
- Demonstrates ability to prioritize work assignments and meet productivity and quality standards.
- Demonstrates ability to work with minimum supervisory guidance and exercises independent judgment within the scope of responsibility and authority.
- Adapts easily to changes in work assignments and environment.
- is willing to assume additional responsibility and learn new procedures.
- Effective organizational and customer service skills.
- Ability to work well under pressure of deadlines, completing tasks accurately and on time.
- Ability to establish systems to promote efficiencies in the workplace.
- Computer experience with Microsoft Word and Excel required.
- EMR-Epic preferred.
- Knowledge of Easy Rides Transportation software program.
- Access to an insured, reliable vehicle preferred.
- Have the ability to travel to other sites when necessary.
- Duties of the Patient Scheduler & Transportation Dispatcher Position:
- Creates and maintains Clinic schedule for the PCP, RN, LPNs including booking exam rooms and nursing care areas.
- Maintains Clinic calendar.
- Inputs return visit requests and semi-annual assessments into schedule.
- Creates and maintains schedule for the internal specialists including dentist, hygienist, optometrist, Ortho shoes and Psychiatrist.
- Schedules appointments for participants to see contracted medical specialists based on referrals made by Primary Care Providers.
- Coordinates participants medical appointment schedules with ADH and other disciplines.
- Maintains contact with specialist providers re schedule.
- Responsible for dispatching drivers to transport participants to and from all medical appointments and adult day health visits.
- Manages all transportation requests and coordinates efficient routing to maximize transportation resources.
- Creates scheduled routes for transportation and makes adjustments to meet unanticipated changes.
- Works with the Transportation manager and drivers to determine safest route.
- Utilizes transportation software and medical records software to track and schedule medical appointments for participants.
- Obtains outside lab work, medical imaging and external vendors as needed.
- Makes sure necessary paperwork is filled out.
- Submits transportation requests in Easy Rides for all appointments.
- Orders Clinic supplies, maintaining a system of packing slips and invoices to validate the accuracy of bills received and coordinates delivery of supplies.
- Sends out appointment notices and makes reminder calls to participants/caregivers/escorts of their appointments. .
- Requests for records from the hospitals, nursing homes, providers, external specialist appointments and new ROIs.
- Creates packets for the ER hospital, Nursing home and AFH Admissions.Â
- Covers breaks and lunch for the MLK receptionist as needed.
- Sort and Distribute mails and Physician faxes.
- Back-up for the receptionist at the all sites.
- Operates office systems and equipment such as personal computers, multi-line telephones, transcribers, copiers, fax machines, records systems and other related equipment.
- Coordinates work with internal and external contacts as required.
We want to hear from you! If you think you'd be a good match, submit your resume and reach out to Komal at (862) 390-7418 to learn more
Administrative/Scheduler · Hired by Matrix