Admin Assistant | Supported Employment (48787)

Admin Assistant | Bridge to Employment

Challenge Enterprises of North Florida, Inc.

Location:Club Challenge - Plaza
Job Type:Part-Time
Pay Rate:$18.00 per hour
Benefits:Limited benefits
Schedule:Monday-Friday, 9:00 a.m.-2:30 p.m. | Hours may vary based on program needs

Position Overview

Challenge Enterprises of North Florida is seeking an organized, dependable, and compassionate individual to join our Bridge To Employment team as a Program Assistant.

The Bridge To Employment department provides opportunities and assistance for people with disabilities to find and retain employment. This position supports the Bridge To Employment Supervisor and Employment Specialists with administrative support, data collection, consumer tracking, record keeping, authorizations, billing, intakes, and required program documentation.

The role also assists consumers with resumes, job searches, job applications, job development, and On The Job Training opportunities while maintaining professional communication with consumers, the Bridge To Employment team, referring agencies, families, guardians, and other involved parties.

What You'll Do

Program Administration & Documentation

• Assist with maintaining a live and accurate consumer tracking system and consumer status reports.
• Maintain digital and paper records and filing systems.
• Assist with reviewing authorizations and billing submissions.
• Assist with completing and submitting required billing documentation using the approved electronic system.
• Review program documentation for accuracy and help obtain required signatures.
• Assist with acquiring and completing required documentation to satisfy and maintain state compliance standards.

Consumer Intake & Employment Support

• Assist with scheduling and interviewing new consumer intakes.
• Participate in screening and referral meetings for Supported Employment candidates.
• Assist consumers with updating resumes, job searches, job applications, and job development.
• Get to know consumers and their interests to support employment-related activities.
• Assist with planning and orientation for On The Job Training opportunities and employment skills classes.

Communication & Team Support

• Maintain excellent communication with the Bridge To Employment team, consumers, referring agencies, families, guardians, and other involved parties.
• Communicate patiently and positively with individuals participating in the program.
• Attend mandatory training and staff meetings as assigned.
• Participate in Challenge Enterprises orientation.
• Promote the agency mission: “The Power of People and Possibilities for individuals living with disabilities.”
• Follow Challenge Enterprises of North Florida, Inc. policies and procedures.
• Complete other duties as assigned as program and agency needs change.

What We're Looking For

We are looking for a dependable and organized team member who enjoys helping others, communicates clearly, and can balance administrative responsibilities with direct employment support. The ideal candidate is patient, positive, flexible, detail-oriented, and comfortable maintaining accurate records while working with consumers and multiple involved parties.

Ideal Skills & Traits

• Strong organization and attention to detail
• Excellent verbal and written communication skills in English
• Patient and positive communication style
• Creativity and flexibility
• Excellent basic math and writing skills
• Ability to maintain accurate records and documentation
• Professional communication and interpersonal skills
• Ability to work effectively with consumers, team members, families, guardians, and referring agencies

Qualifications

What You'll Bring

Required Qualifications

• High school diploma
• Ability to meet State requirements for background screening
• Current three-year clean driving record
• Excellent communication and organizational skills in English
• Excellent basic math and writing skills
• Ability to communicate effectively both verbally and in writing
• Ability to complete required pre-service training prior to assigned job responsibilities and eight hours of annual in-service training

Preferred Qualifications

• CPR and First Aid certificates preferred.

Physical Requirements

• Ability to climb stairs, stoop, push, pull, bend, and stand for extended periods of time.
• Ability to lift no more than 25 pounds.
• Ability to assist persons transferring from adaptive equipment, including wheelchairs.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions

Why Join Challenge Enterprises?

At Challenge Enterprises, we believe in the power of people and possibilities. Club Challenge helps adults with intellectual and developmental disabilities stay connected, explore new interests, build independence, and participate meaningfully in their community. This role offers the opportunity to create positive experiences, support individual goals, and make a meaningful difference each day.

Challenge Enterprises of North Florida, Inc. is an Equal Opportunity Employer.