Sales Business Support

As a Sales Business Support Specialist in Revenue Management, you will play a critical role in managing and optimizing revenue performance across the full client and partner lifecycle—from initial onboarding and deal setup through monthly usage reporting and revenue recognition.
This role is highly collaborative and client and partner-facing, requiring close coordination with external platform partners and internal stakeholders to ensure accurate data exchange, transparency, and operational excellence. You will help drive improvements in revenue reporting compliance, processing, pipeline integrity, and optimization solutions while maintaining strong, trusted relationships with client/partner organizations.

Role & Responsibilities

• Interface directly with clients and partner organizations to troubleshoot discrepancies, clarify reporting logic, and ensure alignment on usage data and revenue outputs
• Develop a deep understanding ofclient/partner-specific pricing models, contractual terms, and data structures to ensureaccurate revenue processing and reporting
• Serve as akey operational point of contact for external clients and partners, supporting ongoing data validation, issue resolution, and alignment on reporting expectations and timelines
• Partner with internal stakeholders (Sales, Finance, Legal, Product, Operations) and external client/partner teams totranslate business, client, and partner inquiries into actionable analysis and solutions
• Analyze revenue usage pipeline performance across platform partners to identifydata discrepancies, revenue leakage, compliance risks, and optimization opportunities
• Coordinate with platform partners toestablish and maintain API/data connections, improving timeliness, accuracy, and scalability of data transfers
• Clean, validate, and integrate multi-source datasets (internal and client/partner-provided) to improvedata accuracy, consistency, and audit readiness
• Support monthly revenue operations processes, ensuringon-time, accurate delivery of client/partner revenue reporting within defined SLAs
• Build and deliverclear, client/partner-ready reporting outputs and internal summaries that communicate performance, risks, and opportunities
• Work with team leaders to create compelling narratives and presentations that explain analytical findings,including client/partner-related impacts, risks, and recommendations
• Proactively identify opportunities to improveclient/partner onboarding, reporting workflows, and communication processes to reduce friction and enhance client/partner experience
• Contribute to the design and automation of scalable revenue data pipelines and workflows to supportgrowth in client/partner complexity and volume
• Effectively operate in afast-paced, client/partner-driven environment, managing multiple priorities and external dependencies

Required Qualifications

• Demonstrated ability tocommunicate effectively with both internal teams and externalclients & partners, including explaining technical concepts in business terms
• Ability to buildtrust-based relationships withclients & partner stakeholders and manage ongoing communications professionally
• Proven track record of meeting tight deadlines while maintaining high accuracy in aclient/partner-facing, SLA-driven environment
• Strong attention to detail with the ability to connect analysis directly torevenue impact,client/partner performance, and business outcomes
• Experience working cross-functionally while managingclient and partner dependencies and timelines
• Strong problem-solving skills with the ability to navigatecomplexclient/partner data and revenue structures
• Self-motivated with the ability to quickly learn Acxiom’s digital products and the broaderclient/partner ecosystem
• Bachelor’s degree or minimum one year of related experience (Accounting, Computer Science, or related quantitative field preferred)
• Experience working with large, multi-source datasets and applying strong data quality practices
• Ability to build dashboards and communicate insights through business intelligence tools

Preferred Attributes

• Experience working within thedigital advertising ecosystem (DMPs, DSPs, Advanced TV, Programmatic platforms)
• Familiarity withclient &partner onboarding, data integration, and revenue-sharing models
• Experience collaborating withexternal partners orclients in an operational, analytical, or account support capacity
• Ability to identify process improvements that enhance bothinternal efficiency and externalclient/partner experience
• Strong organizational and analytical skills with the ability to managemultipleclient/partner workflows simultaneously
• Experience supporting end-to-end revenue management, including pricing, pipeline analytics, and optimization
• Knowledge of revenue operations and client & partner-driven revenue models
• Ability to influence cross-functional stakeholders and driveoperational improvements that benefit both Acxiom and its clients and partners.

Key Differentiator of This Role

This is not just a back-end operations role—this position serves as acritical bridge between Acxiom and itsexternal clients and partners, ensuring accuracy, transparency, and trust in revenue data while enabling scalable growth across an increasingly complex client/partner ecosystem.

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status(EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants:  Please see our CCPA/CPRA Privacy Act noticehere.

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey,New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact recruit@acxiom.com.