Accounts Receivable Specialist

A/R Specialist

Location: Edmonton, AB

Onsite Flexibility: Onsite

Contract Details

• Position Type: Contract
• Contract Duration: 3 months
• Pay Rate: C$22.50 / Hour (CAD)
• Shift / Schedule: Monday – Friday

Job Summary

As an Accounts Receivable Agent, you will be a key member of the finance team, playing an essential role in supporting the financial health of the organization while promoting safety and quality objectives. In this role, you will support Sales and Customer Service teams by providing effective credit and collection services, maintaining strong customer relationships, and ensuring timely and accurate collection of outstanding payments. This position requires a proactive approach to collections, strong customer service and dispute resolution skills, and the ability to manage a portfolio of customer accounts effectively in a fast-paced environment.

Key Responsibilities

• Manage daily collection activities for an assigned portfolio of customer accounts, prioritizing efforts to maximize collection results through proactive communication via phone, email, and other channels.
• Monitor account balances, identify overdue accounts, and follow up on outstanding, unapplied, or unidentified receivables to ensure timely payment.
• Lead customer dispute resolution processes by collaborating with Sales and other internal departments to resolve billing errors, pricing discrepancies, invoice issues, and payment-related inquiries while maintaining excellent customer service.
• Identify significant credit risks and potential account issues, escalating concerns to the Accounts Receivable Supervisor and Sales Team as required.
• Maintain positive and professional customer relationships during collection efforts while supporting long-term customer satisfaction and loyalty.
• Implement corrective and preventive measures to effectively address customer concerns and improve collection processes.
• Accurately document and maintain up-to-date records of all collection activities, customer communications, and follow-up actions.
• Collaborate closely with internal teams to support collection objectives and contribute to continuous process improvement initiatives.

Required Skills

• Strong understanding of basic accounting principles and accounts receivable practices.
• Excellent customer service, communication, negotiation, and interpersonal skills.
• Strong organizational and time management skills with the ability to manage multiple priorities effectively.
• Detail-oriented with strong problem-solving and analytical abilities.

Preferred Skills

• Proven success managing an accounts receivable portfolio and achieving collection targets.
• Commercial collections experience.
• Experience working with ERP systems such as SAP or Oracle.
• Proficiency with Google Suite and Microsoft Excel.
• Ability to work independently and collaboratively within fast-paced environments.
• Professional, proactive, and customer-focused approach.
• Bilingualism in French and English is considered an asset.

Education Requirements

• High school diploma or equivalent required.
• Post-secondary education in finance, accounting, administration, or a related field is considered an asset.

Required Experience

• 3 years of experience in accounts receivable, collections, or a related finance function, preferably within a corporate environment.

About the Client

This client is a global leader in the industrial gases, technologies, and services sector, operating across healthcare and industrial markets in 60 countries worldwide. With a workforce spanning engineering, finance, operations, and customer service roles across its international network, the organization offers professionals the opportunity to contribute to a large, dynamic collections and finance team at scale.

About GTT

GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. We highly value diverse and inclusive workplaces and support Fortune 500 organizations across banking, financial services, technology, life sciences, biotech, utilities, and retail sectors throughout the U.S. and Canada.

Job Number: 26-15281

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