Accounts Receivable Specialist

Equipment Management Service and Repair – EMSAR, headquartered in Wilmington OH, is a fast-growing national technical services company providing maintenance, repair and installation services to OEMs in the Healthcare industry.  EMSAR’s customer-centric model enables the Company to customize and deliver the highest quality solutions to its blue-chip and emerging client base. EMSAR’s 
portfolio of services includes:

• On-site technical field support, including maintenance & repair
• Bench repair and remanufacturing
• Installation
• Project management
• Training and education

General discussion of responsibilities, mission and strategy:

We are looking for an Accounts Receivable Specialist I located in or around the Wilmington OH area, this person will be on site at our facility. .Reasonable accommodations may be made to assist individuals with disabilities to perform these essential responsibilities for Accounts Receivable Specialist I:

• Prepare, review, and process customer invoices accurately and timely, verifying purchase orders, pricing, tax status, billing information, and required supporting documentation.
• Submit invoices through customer billing portals or other approved methods; monitor and resolve rejected, disputed, or incomplete invoice submissions.
• Process credit memos, rebills, billing adjustments, and maintain accurate customer billing contacts, payment terms, and account information.
• Apply customer payments accurately and timely, including ACH, checks, credit cards, and other electronic payments, using available remittance information.
• Research and resolve unapplied cash, short payments, overpayments, unidentified payments, credits, and other payment discrepancies.
• Reconcile customer accounts and support accurate aging, cash application, and month-end, quarter-end, and year-end accounts receivable activities.
• Monitor aging reports and perform collection follow-up on past-due invoices as a secondary responsibility, escalating unresolved issues as appropriate.
• Communicate with customers and internal teams to resolve billing, payment, remittance, and account discrepancies in a timely and professional manner.
• Support process improvements that increase billing accuracy, timely cash application, and overall accounts receivable efficiency.
• Perform other duties as assigned by management

Qualifications

What were looking for:

• High school diploma or equivalent; some college education preferred
• 2-3 years of experience in accounts receivable, billing, cash application, or a similar accounting role
• Proficiency in Microsoft Office, including Excel
• Strong data entry, numerical accuracy, and attention to detail
• Experience with ERP/accounting systems and electronic billing or payment platforms preferred
• Working knowledge of accounts receivable, billing, cash application, aging reports, credits, and account reconciliation
• Strong planning, organizational, communication, and problem-solving skills with the ability to balance priorities and meet deadlines.

Work environment and physical demands:

• Ability to lift and carry up to 20 lbs. 
• Ability to sit, stand, bend, and reach for long periods for time exceeding 4hours.

Our commitment to you:

• A great team environment
• Competitive salary 
• Healthcare benefits
• Ability to work remotely 
• Supportive leadership