Accounts Receivable Coordinator

MedBridge is dedicated to serving ambulatory surgery centers (ASCs) and physician practices through our development, management, consulting, and revenue cycle services. We exist to free surgeons and specialists to focus their best energy on healing their patients and advancing their craft by managing all the details of their businesses for them. MedBridge believes in providing the highest quality of service, excellent employee benefits, and a team-oriented work environment.

Benefits

• Fully Remote — Work from anywhere while staying connected to a collaborative team
• 25 Days of PTO — Generous paid time off in your first year
• 8 Paid Holidays — Additional dedicated time to recharge
• Medical Coverage — Employee‑only premium of $20
• Dental, Vision, Life & LTD — 100% employer‑paid
• Optional Accident & Critical Illness — Additional voluntary protection
• Flexible Schedule — Work anytime between 6 a.m. and 6 p.m.
• Physical Energy Program — 90 minutes weekly for wellness
• Volunteer Time — 8 paid hours per year to support your community
• 401(k) Auto‑Enrollment — Automatic participation in our retirement plan

Position Summary

Under general supervision of the Accounts Receivable Manager, the Accounts Receivable Coordinator performs a key role in the Revenue Cycle by following up on outstanding claims for assigned ambulatory surgery center clients. The AR Coordinator works with insurance companies to ensure case reimbursement according to contract provisions and company standards for case profitability.

Primary Responsibilities

• Awareness of industry standards and practices for medical claims billing
• Track accounts to keep a minimum aging and document in memo/note-taking system
• Oversee client accounts to ensure timely follow-up on outstanding claims
• Manage client administration duties such as collections reporting, insurance correspondence tracking, appealing when underpayments are received, and performing account adjustments when necessary
• Maintain clear and consistent communication with the Accounts Receivable Manager and Team
• Recommend and implement activities that enhance the management of client accounts
• Ensure reimbursements are in accordance with contract provisions and standards for case profitability
• Research and resolve denials and EOB rejections within the standard billing cycle time frame. Identify any account discrepancies or issues that hinder claim payments.
• Use computer to: create appeal letters, complete insurance correspondence, email clients and staff
• Perform other duties as assigned

Skills Required

• 2 years’ experience in medical claims collections and billing  preferred
• Proficient in medical billing software preferred
• Experience using insurance web portals preferred
• Proficient in computer software (Word, Excel, Outlook, Adobe or PDF software)
• Excellent phone, verbal, written, and editing skills
• Strong organizational skills and attention to detail
• Ability to manage stressful situations and numerous simultaneous projects and tasks
• Strong independent work ethic
• Ability to think creatively and analytically
• Ability to maintain a professional attitude in all situations