Accounts Receivable Collections Specialist

OVERVIEW:

This position reports directly to the CFO and is responsible for contacting customers on past-due accounts, collaborating with internal teams on billing discrepancies and pay apps, tracking AR aging and escalating delinquent accounts, and supporting lien/bond rights compliance. Specific duties and responsibilities include but are not limited to:

DUTIES & RESPONSIBILITES:

• Monitor AR aging reports, prioritize collections efforts, and reduce delinquent balances

• Contact customers regarding overdue invoices through phone, email, and formal notices

• Negotiate payment arrangements while enforcing contractual terms and conditions

• Collaborate with project manager on billing discrepancies, change orders, and pay apps

• Ensure compliance with state-specific lien and bond rights (e.g., Little Miller Act)

• Maintain records of lien waivers, releases, and customer correspondence

• Prepare weekly/monthly collection reports and forecasted cash flow updates

• Document collection efforts for legal and audit purposes

QUALIFICATIONS:

• Associate or Bachelor’s degree in business, Accounting, Finance, or related field preferred

• 3+ years’ collections experience, in commercial construction, subcontracting, or equipment rental preferred

• Familiarity with billing portals such as Textura, GCPay, Procore

• Familiarity with construction billing practices, contracts, and lien laws

• Proficiency in Sage Intacct and Excel

• Proficiency in verbal and written English required

• High level verbal and written communication skills required

• Ability to multitask in a fast-paced environment

• Strong organizational, attention to detail, and negotiation skills

Certain requirements are subject to possible modifications to reasonably accommodate persons with disabilities.