Public Area Attendant

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• Ensure all public restrooms and toilets are clean, fresh-smelling, and fully stocked at all times.
• Conduct restroom inspections at least once every thirty minutes throughout the shift to maintain cleanliness and hygiene standards.
• Collect, fold neatly, and stock restroom towels from the laundry.
• Return dirty towels and soiled linens promptly to the laundry for cleaning
• Dust, clean, and wipe walls, doors, and tabletops in the lobby and public areas as needed throughout the shift.
• Empty and clean trash bins in all public areas regularly.
• Stay informed about all hotel events and functions to ensure smooth operations and guest satisfaction.
• Maintain cleanliness and operability of all telephones in public areas.
• Monitor and maintain furniture and equipment in public spaces; report any defects immediately to the Housekeeping office.
• Handle guest inquiries and requests efficiently; address complaints promptly and follow up thoroughly.
• Follow strict key signing procedures and take responsibility for assigned keys.
• Manage lost property according to established lost and found procedures.
  • Ensure all cleaning equipment and materials are clean, functional, and report any defects immediately.

• Participate in projects, special assignments, and training sessions as directed by the Housekeeping management team.
• Attend meetings and comply with all company policies and procedures.
• Undertake reasonable requests and special projects assigned by management.
• We recognize we are in the hospitality industry and that may require us to provide lateral service. 
• We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Additional Information

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

• Opportunity to work in a unique nature-inspired hotel environment,
• Professional development and training opportunities,
• International hospitality standards and dynamic team culture,
• Career growth opportunities within the hospitality industry.