Lead Site Reliability Engineer

We are looking for a hands-onLead Site Reliability Engineer to maintain, enhance, and support a Java backend services ecosystem alongside another SRE and a backend engineering team. You will strengthen reliability, observability, and incident response practices.

Responsibilities

• Provide on-call support for Java backend identity services during business hours
• Troubleshoot complex distributed-system issues using logs and telemetry to identify root causes
• Deploy patches to address issues in cloud infrastructure
• Improve reliability posture for key backend services through tangible changes
• Build metrics and dashboards to quickly assess overall platform health
• Monitor SLOs across services and submit code changes to improve SLOs as errors occur
• Create and refine runbooks for backend services to standardize operations and response

Requirements

• 5+ years of experience in Site Reliability Engineering or DevOps for distributed systems
• 5+ years of experience with Amazon Web Services in production environments
• 3+ years of experience with Amazon DynamoDB and Amazon ElastiCache in production
• Leadership experience guiding on-call practices and operational improvements
• Strong project execution skills delivering reliability and observability enhancements
• Strong troubleshooting skills using logs and telemetry to find root causes
• Strong communication skills for clear and concise written incident updates
• Fast learning ability to absorb information quickly and apply it during on-call
• Upper-Intermediate English proficiency (B2)

Nice to have

• Kubernetes
• Terraform
• Apache Kafka
• Grafana
• New Relic