Lead Director, Business Intelligence

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

Oak Street Health®, a part of CVS Health, helps older adults stay healthier and live fuller lives through our 230 centers across 27 states. Our value-based care model helps us consistently deliver better patient experiences and outcomes.

As a Lead Director, Business Intelligence, you will play a critical role in supporting our Oak Street Health patients, providers and business by leading thedepartment by providing strategic leadership and oversight for data-driven decision-making and program effectiveness.

In this role you will develop and implement comprehensive data collection and analysis strategies, leading the measurement and evaluation of programs, overseeing the creation of impactful reports and visualizations, providing strategic recommendations based on data insights, fostering collaboration with stakeholders, ensuring data governance and compliance, and driving continuous learning and skill development within the team.

You will also manage manage and optimizes analytics processes, leveraging data for strategic planning, and guiding teams in delivering actionable insights to drive business outcomes.

What you will do

• Creates and executes the company's analytics strategy that focuses on enhancing customer experiences and capitalizing on business growth opportunities.

• Establishes data governance frameworks and policies to maintain data integrity, data quality, security, and compliance with privacy regulations.

• Creates and maintains analytical models and tools that provide insights into customer behaviors, market trends, and competitive landscapes, ultimately driving the success of future business ventures.

• Collaborates with cross-functional teams to identify process improvement opportunities and develop data-driven solutions that align with the organization's goals and objectives.

• Provides thought leadership and guidance on emerging analytic trends, innovative technologies, and data collection methods, subsequently contributing to selection and integration efforts.

• Ensures data quality and accuracy by developing and implementing data governance policies and procedures that align with the core organizational values and drive constant operational compliance with regulatory requirements.

• Leads a team of analysts and data scientists to analyze and interpret healthcare data, such as patient outcomes, financial performance, operational efficiency, and market trends.

• Manages and optimizes the company's data infrastructure to support analytics initiatives that promote organizational key values.

• Facilitates the design and implementation of intuitive visualizations and interactive dashboards that enable stakeholders to explore and understand complex healthcare data easily.

For this role you will need Minimum Requirements

• 10-15 years work experience

• Adept at execution and delivery (planning, delivering, and supporting) skills

• Adept at business intelligence

• Adept at collaboration and teamwork

• Mastery of problem solving and decision making skills

• Mastery of growth mindset (agility and developing yourself and others) skills

Preferred Qualifications

• Certified Analytics Professional (CAP) preferred.

Education

• Bachelor's degree preferred/specialized training/relevant professional qualification.

Oak Street Health is on a mission to “Rebuild healthcare as it should be'', providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient’s communities, and focused on the quality of care over volume of services. We’re an organization on the move! With over 150 locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody “Oaky” values and passion for our mission.

Oak Street Health Benefits:

• Mission-focused career impacting change and measurably improving health outcomes for medicare patients
• Paid vacation, sick time, and investment/retirement 401K match options
• Health insurance, vision, and dental benefits
• Opportunities for leadership development and continuing education stipends
• New centers and flexible work environments
• Opportunities for high levels of responsibility and rapid advancement

Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply.

Pay Range

The typical pay range for this role is:

$100,000.00 - $231,540.00

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.  This position also includes an award target in the company’s equity award program. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and onBenefits Moments.

We anticipate the application window for this opening will close on: 07/22/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.