Analyst, Production Management

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

This position supports the Production team in meeting our regional or client goals. They are primarily responsible for the ongoing analysis, tracking of KPIs, and interpretation of data that is crucial to maintaining and exceeding our production goals, quality, and ensuring all KPIs are on track for achieving objectives through the most efficient use of resources. This individual will work closely with all Production team members across clients and regions. The position will use data to determine strengths and opportunities for improvement in operations. The position will develop and effectively communicate suggestions at client and regional levels so the Production Team can make informed decisions.

Primary Job Duties and Responsibilities

• Research, track, and monitor client or regional commitments, goals, and expectations

• Collect data from numerous sources, clean data, and analyze data to identify trends

• Use data and analysis to predict issues before they arise

• Provide team with actionable insights and analysis reports based on data to support decision-making efforts

• Monitor performance KPIs

• Respond promptly to inquiries

Required Qualifications

• 0 to 2 years of prior relevant experience

• Ability to recognize, evaluate and solve complex problems - especially using data visualization

• Adept with technology and advanced skills in tools for analysis, particularly PowerBI and MS Excel MS

• Proven ability to execute against cross functional and operational initiatives or multiple projects simultaneously

• Proven project management expertise

• Excellent verbal and written communication skills

• Fluently speak, read, and write English

• Understanding of key metrics and best practices for reporting / metric development

• Proven ability to prioritize with a team and advocate for priorities with other teams

• Demonstrates competency in technology applications related to business and clinical functions and in process improvement methodologies.

Preferred Qualifications

• Experience in resource or capacity management

• Reputation of doing what it takes to get the job done while ensuring strong interpersonal relationships; puts the interests of the organization ahead of personal interests

• Experience in a large, complex and healthcare / healthcare technology organization

• Ability to balance strong business capabilities and high business ethics with a commitment to clinical and service excellence

Education

• High school diploma or equivalent

• Bachelor's degree preferred

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is:

$21.10 - $40.90

This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls.  The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.  This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. 
 

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and onBenefits Moments.

We anticipate the application window for this opening will close on: 07/31/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.