Likeremote

Subscribe to the latest remote jobs:

  • Likeremote jobs on https://LinkedIn.com/
  • Likeremote jobs on https://telegram.org/
  • Likeremote jobs on Reddit.com
SS

1st Shift - Desktop Consultant

Sunrise Systems Inc
🇺🇸 United States
On-site
1 month ago
  • Windows
  • Active Directory
  • DHCP
  • DNS
  • ITIL
  • ACA
1 month ago
Auto apply with Likeremote
Not scoredNo CV on file. Upload one and this job gets a score out of 100.Upload CV
Job Title:1st Shift - Desktop Consultant
Job ID: 26-04267
Location: NEWARK ,NJ
Duration: 06 months  contract
 
Description:
 
We are looking for a qualified Desktop Engineer for the 1st shift of our 24x7 Team who has experience troubleshooting computer issues and supporting customers by phone, email, and via remote access tools.
 
We are looking for a qualified Desktop Engineer for out 1stshift, 24/7 team, who has experience troubleshooting computer issues and supporting customers in person, by phone, email, and remote access tools.
 
Support and troubleshoot hardware and software problems for desktop and laptop computers, and conduct remote problem solving when necessary.
 
  • Install hardware and software on workstations.
  • Set up and maintain network and telecommunications systems.
  • Troubleshoot LAN, server, wi-fi and connectivity issues.
  • Utilize ticketing system, when necessary
  • Manage Windows Active Directory and Exchange.
  • Re-image computers, perform data migrations andrestorations.
  • Work closely with other IT employees on system maintenanceand configuration projects.
  • Work closely with other SLA employees on interdepartmentalprojects.
  • Maintain accurate asset management records.
  • Work with vendors and manufacturers on repair andmaintenance of IT equipment.
 
College degree and/or 4-6 years' experience.
 
  • Ability to help employees solve hardware and softwareproblems.
  • Experience with Windows Active Directory& Office 365.
  • Experience troubleshooting network issues in large office setups.
  • Experience supporting and troubleshooting printer systems.
  • Familiarity with DHCP,DNS, LAN, WAN, and other common networking concepts.
  • Strong customer service and communication skills.
  • Experience with a scripting language preferred.
  • Must be able to work on Saturdays and certain Holidays.
  • Basic understanding of ITIL foundation processes, i.e.Incident, Request, Change, etc.
  • MDM experience, specifically Airwatch, is a plus.
 
Skill Table
 
Skill Required / Desired Amount of Experience
• Troubleshoot Desktop LAN, server, wi-fi and connectivity issues. Required 5 Years
• Utilize ticketing system to track email submissions and managing phone support efforts. Required 5 Years
• Manage Windows Active Directory and Exchange. Required 5 Years
 
Compensation: 
 
The hourly rate for this position is between $54.00-58.00per hour.   
Factors which may affect starting pay within this range may include [geography/market, skills, education, experience and other qualifications of the successful candidate]. 
 
Benefits: 
 
Sunrise offers ACA compliant medical coverage/dental insurance/vision insurance to all employees. We also offer Sick time benefits as required per State regulations. 
 
  Contact:
Jaya Balaji: jayabalaji.s@sunrisesys.com | (732) 515-5373 | URL: www.sunrisesys.com

1st Shift - Desktop Consultant · Sunrise Systems Inc

Auto apply with Likeremote