Sr. Sales Operations Specialist

General Responsibilities:

| Sales Pipeline & CRM Hygiene + Maintenance, Sales Pipeline Reports & Dashboards

| Track key metrics on Business Units, Service Lines & Customers/Accounts and provide vital stats for Management/Board/Client meetings.

| Tracking Renewals/Repeat business and working with Salespersons & Delivery Teams to ensure follow-up and completion.

| Conduct basic market / client research and communicate findings.

| Be on the top of numbers/facts with respect to the Sales Pipeline, Wins/Losses & Business Units/Departments.

| Win & Loss Analysis

| Collaboration with Finance, Delivery & Pre-sales teams for seamless business information and stay updated.

Minimum Qualifications:

| Graduation/Post Graduation in Finance / Commerce / Management.

| Well versed with MS Office especially with Microsoft Excel & PowerPoint.

| Familiarity, understanding & experience in CRM (NetSuite/Salesforce preferred).

| Salesforce Reports & Dashboards.

| Extremely organized with good time-management skills.

| Intermediate presentation & written communication skills.

| Intermediate business acumen and demonstration on tasks.

Preferred Qualifications / Skills:

| Salesforce CRM Admin experience would be a plus

| Advanced analytical, Research skills and knowledge.

| Ready to take initiative, ownership & roll up the sleeves to get the job done.

| Readiness to change and also embrace the change.

| Detail-oriented & inquisitive.

| Good understanding of a company's financial metrics & quantitative abilities.