Level: IC4

Location: This is a hybrid position based in the NYC Metropolitan Area.

Compensation:The base salary hiring range for this position is $135,000 - $150,000 + equity + benefits. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries. Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for variable compensation, equity, and benefits.

About Gem

Gem helps talent acquisition teams hire with remarkable speed and efficiency through strategic, data-driven recruiting.

With Gem, teams can automate and personalize candidate communication, unify all recruiting touch points into a single system, and get usable data across the entire hiring process. Gem gives every part of the organization the tools to drive results and showcase their impact. It's why users recognize Gem as one of the highest-satisfaction products on G2 with a 4.8/5.0 rating.

Over 1,200 industry leaders, including Wayfair, Dropbox, Cintas, Robinhood, and UnitedHealth, trust Gem to fuel their growth. The company has raised $148M in funding from Accel, Greylock, ICONIQ, and more.And just as we strive to help our customers find great talent, we also invest in our own people and culture. We are proud of the culture we’ve built and have recently been recognized as:

Certified as a Great Place to work, 2023
Fortune Best Workplaces for Millennials, 2023
Y Combinator Top Companies, 2022

The Team & Role

We’re a bunch of tinkerers on the Revenue Operations(RevOps) team, always evolving and iterating on current process and tools in order to fully optimize our Go-To-Market(GTM) efforts, and we’re looking for a creative and critical thinker to come join us.

We’re seeking a Sales Operations Manager with a track record of success when it comes to: supporting with quarterly/annual planning, implementing creative solutions in a Salesforce environment, and conducting analysis on productivity and performance. You’ll support with projects such as territory reassignments, building workflows and automation, evaluating new tech, and much more. We’re looking for someone that can be a true partner to both your teammates within the RevOps org, but also with our GTM team—if that’s you, we’d love to hear from you!

What you’ll do day-to-day:

Present updates, uncover gaps and make recommendations, and clearly articulate business needs
Collaborate with Finance, Sales, and Marketing to establish and ensure standards for system data quality
Collaborate with Customer Success to implement changes in relevant systems
Assist with Dealhub (CPQ) responsibilities, including: implementation of new integrations, tooling administration, quoting and structuring, and educating and supporting our partners in Sales
Work with the Sales Ops team to perform lead, pipeline, and sales performance analyses to increase velocity and win rates
Be a thought partner with the broader RevOps org and with cross-functional Sales partners
Align sales operations projects with the goals and needs of the cross-functional business departments we support
Assist with territory and account assignments
Assist with managing and optimizing the sales tech stack

About you:

Extensive knowledge of Salesforce(Admin Certification preferred)and Excel or Google Sheets
Strong ability to work cross-functionally and build internal relationships withSales,Finance,Marketing, andtherest of the GTM team
Experience working with a quote-to-cash system(e.g.,CPQ, DealHub)
Deep understanding ofGTM technologysuch as ZoomInfo, Outreach, Gong, and LeanData and proven ability to drive system optimizations
Ability to present findings to larger business groups in a polished and digestible manner
Thrives in a fast-moving, entrepreneurial environment while maintaining a sharp focus on both process and details
Strong project management skills and the ability to ideate and manage projects from inception to completion
Minimum requirement of4+ years of experience

Gem is an equal opportunity employer. We celebrate our inclusive work environment and encourage folks of all backgrounds and perspectives to apply. At Gem, we’re committed to having an inclusive and transparent environment where every voice is heard and acknowledged. We embrace our differences, and know that our diverse team is a strength that drives our success.

Gem is committed to developing a barrier-free recruitment process and work environment. If you require any accommodation, please email us atpeopleops@gem.comand we’ll work with you to meet your accessibility needs.

This role is noteligible for remote work.

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Gem remote jobs

Sales Operations Manager