Quest on Line specializes in e-commerce. The company develops and supports the online store of technology and everyday products,www.you.gr which has more than 20,000 products from 600 brands on its "electronic shelves", in 500 different categories, offering the best proposals on the market for home, office, business, family. You.gr is among the largest and most reliable pure on line products stores in Greece.

Due to our current expansion, we are seeking for:

Junior Customer Experience Specialist

Responsibilities:

eCommerce project management

-Improve new & existing features and functionalities on desktop & mobile sites.

-New business operations & digital tools

-Assist on Requirement analysis of new tasks and features

-Assist on User flow stories

-Assist on User acceptance testing

Assist on CX/UX enhancements, Onsite optimization
Enhancement of Digital Operations
Enhancement on Digital system and programs (CMS, Loyalty, SEO, CRM)
Enhancement on Digital tools (Recommendations, Rating, Search)
Reporting on the above

Bachelor’s Degree in Tech, Science or related field

1-2 years of professional experience in e-Commerce
Experience with CMS platform (preferred Magento or Kentico, not required)
Experience with SAP (preferred)
The ability to effectively manage multiple small, medium-sized eCommerce projects
A solid understanding of the technical aspects of online applications, web development, eCommerce, development frameworks, and toolsets preferred
Excellent verbal and written communication skills and ability to interact professionally with a diverse and experienced group of executives, managers, developers, designers and subject matter experts

Competitive remuneration package

Indefinite term contract directly with us (no 3rd party agencies)
Private life & medical Insurance (including dental care)
Monthly meal allowance (Ticket Restaurant)
Mental health support helpline
Fully-equipped gym in our facilities
Fully-equipped kitchen and dining area

For information regarding our company and Privacy Policy visit:

http://www.infoquest.gr/politiki-aporitou

QUEST ON LINE remote jobs

Junior Customer Experience Specialist